Edwin Lowe Email & Phone Number

United States

2130 Galleria Way, Glendale CA 91210

Greater Los Angeles Area

• Managed performance of 14 retail stores within the southwest district (200 plus personnel) generating $30M in annual revenue.
• Exceeded growth targets for sales metrics such as UPT (units per transaction) ADS (average dollar sales) by an average of 8 – 12%.
• Maintained guest Satisfaction scores (NPS) of over 80% through coaching and collaboration with store teams and personnel.
• Planned and facilitated the opening of eight new stores by facilitating job fairs, recruitment, hiring, and extensive training.
• Led Grand Opening Build event in collaboration with location partners to coordinate logistics, guest flow and security (5K plus guests

Disneyland Resort, Anaheim Ca

• Oversaw over 300 personnel across four stores throughout the complex, which generated $70M plus in annual revenue.
• Managed key business indicators for all locations within Disneyland Resort (revenue, labor, guest service, shrink control and safety).
• Led training, development and coaching of guest service managers, leads and all cast members to ensure maximized productivity.
• Built high performance teams by providing direction, training, and support through mentoring and leading by example
• Directed the implementation of DLR visual merchandising guidelines; planned promotional directives, and visual/merchandising moves.

Keego Harbor Michigan

• Served as the Mayor, Mayor Pro-Tempore and Councilmen for three consecutive terms to the City Council to represent the residents and business owners of lakeside community (population: 3K+).
• Led the search for a new city manager in 2003; set performance goals and conducted performance evaluations for the city manager.
• Implemented pay-for-performance policies and achieved unprecedented improvement in the city’s image an economic viability.
• Major accomplishments: economic development programs, downtown revitalization, architectural standards, construction of a new city hall, negotiation of police and fire contracts, turnaround of accounting policies and.