I am a dynamic and results-driven IT professional with a Bachelor's degree in Information Technology, A+ certification, and expertise in AI training and development. My career spans diverse roles, including IT infrastructure support, field research, and administrative positions, where I’ve consistently delivered outstanding customer service and optimized organizational processes. With over three years of experience in IT technical support, mobile solutions, and content creation, I have developed a strong ability to diagnose, repair, and enhance both hardware and software systems.One of my key accomplishments was spearheading digital marketing efforts that led to a 35% increase in social media engagement, reflecting my passion for leveraging technology to drive business outcomes. I thrive in collaborative environments, embracing challenges that allow me to contribute creatively while continuously learning and adapting to new trends.I am actively seeking opportunities to connect with like-minded professionals and organizations that are looking for a Virtual Assistant, IT Support Specialist, or AI Content Developer. If my background aligns with your current needs, I would love to explore how I can contribute to your success. Feel free to reach out to discuss potential opportunities or collaborations.
Freelance It Consultant & Service Provider
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It ConsultantFreelance It Consultant & Service Provider Jul 2015 - Present
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Front Office AdministratorCarlcare Service Center Jan 2022 - Dec 2023Nanyuki, Laikipia County, Kenya• Diagnosis of mobile phone-related issues• Performing software evaluations and installations• Store management and stock record-keeping• Digital marketing on behalf of the organization• Processed transactions to complete customer payments.• Handled customer billing cycle, invoicing, and past-due notices to improve cash flow.• Reconciled financial account balances monthly to monitor expenses.• Drafted documents, correspondence, and reports using MS Office Suite tools.• Answered phones and prepared correspondence with clients and vendors. -
Research Assistant/ Data Entry ClerkKenya National Bureau Of Statistics Dec 2015 - Oct 2017Nairobi County, Kenya• Identifying the targeted households for the survey• Conducting interviews and administering questionnaires• Collecting data based on figures provided• Data entry from field questionnaires• Data cleaning to ensure integrity• Transferred data from hard copy to computer files and database systems.• Verified data inputs against internal quality standards and industry regulations. -
Quality Assurance ClerkTns Mar 2014 - Jun 2015Kenya, Nyeri
Edwin Macharia Skills
Edwin Macharia Education Details
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Multimedia University Of KenyaSecond Class (Lower) -
Alx Fellowship ProgramAi Career Essentials -
Multimedia University Of Kenya
Frequently Asked Questions about Edwin Macharia
What company does Edwin Macharia work for?
Edwin Macharia works for Freelance It Consultant & Service Provider
What is Edwin Macharia's role at the current company?
Edwin Macharia's current role is Virtual Assistant | IT Support Specialist | AI Linguistic Content Developer | Office Administration & SEO Expert.
What schools did Edwin Macharia attend?
Edwin Macharia attended Multimedia University Of Kenya, Alx Fellowship Program, Multimedia University Of Kenya.
What skills is Edwin Macharia known for?
Edwin Macharia has skills like Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, Powerpoint, Research, Training, Project Management, Customer Service.
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Edwin Gachaga
Certified Data Protection Officer | Digital Safety |Risk And Compliance | Operations ManagementNairobi County, Kenya -
Edwin Macharia
Nairobi County, Kenya2gmail.com, dalberg.com -
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2aon.com, minet.co.ke
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