Edwin J. Email & Phone Number

I have 10 years of experience as a Team Lead in IT industry. Responsible for working with multiple departments within the organization to perform both technical and administrative tasks, such as coordinating and escalating technical problems with support team and core technical group, managing team performance, and controlling service quality. Manage finances and budget for IT department. Excellent resource planning skills.Excellent leadership, teamwork, and customer service skills.Ability to support and mentor junior staff. Able to manage sensitive and confidential information. Self-motivated and able to take responsibility. Able to manage and prioritize tasks and time efficiently. Able to demonstrate initiative and a proactive approach to daily tasks. Support for IT audits/ Security Audits. Experience working as Team lead on Network /Server administration.Proficiency in ITIL /ITSM process.Excellent written and communication skills.Technology enthusiast. Quick learner and highly motivated.Requirement analysis. Project management and deployment.

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  Major Incident And Change Manager

  Ust

  Kochi, Kl, In