Edwin Mayorga Email & Phone Number

Centreville, Va, Us

Sterling, Virginia, United States

Mclean, Virginia, United States

• Worked with multiple departments in troubleshooting network devices.• Assisted in installations, changes, testing and decommissioning of Next Generation technologies such as Edge compute, wavelength, fiber optic transport, ethernet, SONET and IP network layers.• Proficient in industry standard software and hardware tools to accurately locate all cross connections of devices to install or decommission.• Successfully decreased our spare parts number to an acceptable level for our office since taking charge of C-Spares project.• Efficient in navigating various ticketing systems and applications to manage workload with a high degree of accuracy.• Completed assignments independently and in a team environment to meet deadlines for all projects.• Communicated with vendors via outlook to schedule maintenance with other offices to ensure deadlines are met.

Ashburn, Virginia, United States

• Followed Standards of Procedures to ensure minimal human error on tasks.• Utilized multiple communication software.• Navigated and updated in ticketing system.• Performed standard troubleshooting and diagnostics on servers and switches to resolve technical problems.• Complied to meet Service Level Agreement on multiple tasks in tandem.• Followed proper data center safety, security, and procedural guidelines.• Proficient in Microsoft Office applications.• Proficient in decommissioning components and cables.• Managed network equipment for installation, decommissioning & repairs.• Coordinated with vendors to meet project/task goal such as powering down and replacing power distribution units & decommissioning racks.

Ashburn, Virginia, United States

• Decommissioned servers & hardware components.• Followed Standards of Procedures to ensure minimal human error on tasks.• Processed the system BIOS and cleared all administrative passwords to begin liquidation process as assets are being reset.• Proficient in multiple communication software, such as Slack.• Documented, maintained and reported activities in ticketing system.• Worked with Computer hardware components, such as RAM sticks, CPU, GPU and Hard Drives.• Led a team to achieve weekly goals of processing 385 servers.• Updated inventory management system for all liquidated and non-liquidated components daily.