Assistant Manger
• Promoted from Floor Manager.• Completed weekly schedules according to payroll policies.• Assisted in the recruitment and selection process of new hires. • Interpeted and explained polies and procedures to the associates as needed• Carried out the orientationand on going training of hourly Associates • Assisted the Floor Manger in the completion of their duties. • Provided exceptional customer service to promote and differentiate the company brand. • Worked with and instructed the hourly Associates on how to engage the customers using quality customer service. • Ordered products, oversaw the receiving of merchandise, and the completion of receiving paperwork. • Oversaw the security of high theft merchandise. • Responsible for returns and customer service issues.• Opened or closed the location daily, opposite the Store Manager.• Set-up cash drawers, supply change and monitor cashiers.
