Edwin Mwangi Email & Phone Number

Nairobi County, Kenya

Mathioya Murang'A County

Monitoring and responding to I.T tickets raised by the clerks • Ability to deploy, configure, and support operating systems on desktop and mobile devices• Responsible for setting up and technical management of conferencing and collaboration solutions throughout the company.• Intermediate experience in Desktop applications, Operating Systems, antivirus, and Networking technologies• Hands-on preventive maintenance on IT hardware and troubleshooting experience• Excellent technical knowledge of network, PC hardware & software.• Hands-on experience with network cabinet installation, cable patching & management, configuring of switches and routers• planning and coordinating the Training of POs on the use of election software and hardware • Record allocation of IT elections assets to colleagues and keep secure IT assets inventory• System and Network Administration both Technical and administrative functions• Ensuring that the necessary configuration and testing of sim cards and the KIEMS kit have been done before theyare dispatched• Working technical knowledge of current network protocols, operating systems, and standards• Remote and On-premises Technical Support• Ensuring requests are properly opened, resolved in a timely manner, documented and closed in the organization system.• Training Election official on the use of the I.T technologies i.e Kiems ki

Kenya

Responsibilities: • Performed troubleshooting and diagnostics of IT-related equipment as well as system support and maintenance Installing and configuring computer hardware, software, systems• Monitoring and maintaining computer systems, networks, and users• Responding to service issues and requests• Routine maintenance of computing equipment• Network troubleshooting, support • installation of relevant peripherals and devices.• System administration and software installations and suppo

Bsc In Information Technology

Diploma In Information Technology