Creating implementation requirements and developing IT plans with stakeholders.I oversee IT and help on set the digital transformation planning and make Optimize IT for the business.• Collaborate with team members to understand organizational and operational challenges.• Keep up to date on the latest applications of information technology.• Implement new IT operations into the company from the initial idea to the project completion.• Draft statistical reports that assist decision-makers in choosing the right programs• Manage technical difficulties, working with developers when necessary.I implement, maintain, and/or support IT infrastructure and solutions.-Advice Management on the pricing of the software, system application and ICT equipments.-SAP Implementation • Requirement study & deployment along with SAP team • Process mapping and migration from AMS to SAP • User training-Microsoft Azure cloud and Office 365 • Detailed global migration process. • Requirement study & deployment along with Microsoft team • Process mapping and migration from traditional to Cloud • User training.-Power BI • Requirement study & deployment along with Power BI team • Process mapping • User trainingI uncover insights in data by using modelling, advanced Statistics, and analytics.-Power BI Reports and DashboardsDefend against threats and on multi-platforms and protect sensitive information across data estate. • Assessment of vulnerabilities in Systems and Network of the organization. • Provide security recommendations in the development and acquisition of the systems. • Assist the development team and system vendors in reproducing, triaging, and addressing application security vulnerabilities • Provide timely response to all incidents, outages, and performance alerts. • Work with system vendors as well as internal teams in verifying the security of the applications/systems implemented.

-Analyze the requirements of the company and organize IT the resources of the company accordingly-Evaluating the needs of the company amd choosing the most suitable software, hardware and other IT requirements such as networking-Managing junior employees in the IT department of the company-Provide troubleshooting solutions-Ensure that all IT requirements of a company are fulfilled-Ensure the smooth functioning of all IT infrastructure such as servers and network connections, besides hardware and software-Hiring new staff and taking care of their training-Ensuring security of the physical and virtual components of Information Technology such as security of the server rooms and installing virus protections and firewalls-Organizing data, storing them securely and creating backups-Monitor budget of the IT department

Managing business development processes and implementing logistics IT business solutions for customers, including managing post-implementation optimisation, also responsible for managing IT solutioning business resources, including manpower, internal assets and external vendors.• Develop new business enabled by IT.• Develop risk mitigation plan.• Develop strategic project plan to align projects with business strategy.• Drive market needs for IT solutions to increase market share.• Influence customers to identify new business that can be enabled by IT.• Influence department heads to achieve desired results.• Influence key accounts' needs to maximise IT solutioning revenue generation.• Integrate new enabled IT processes and systems across functions.• Lead team or departmental projects.• Manage integrated IT solutions through cost-benefit analysis to serve complex customer needs.• Manage network security of IT-enabled processes and systems.• Review allocation of resources across different business activities.• Review customers' IT enterprise architecture to further improve system integration.• Review different aspects of project management based on priorities and needs.

-Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.-Core Services Engineering and OperationsMaintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact-Review diagnostics and assess the functionality and efficiency of systems-Implement security measures-Monitor security certificates and company compliance of requirements-Offer technical support to company staff and troubleshoot computer problems

Core Services Engineering and Operations-Cloud ,Problem ,Security ,Incident ,Change , Resource, Dev/Ops, Risk Analysis , Audit Management-Evolving the Automotive Retail Experience1.Microsoft 365 and Azure -Always up to date to the latest version Office 365, Security System ,etc-Internet access policy set for all users +VPN client to reconfigure-Provide appropriate infrastructure technology solution to support operations.-Responsible for system administration of server virtualization and server infrastructure-Azure cloud-Confers with employees and the project team to provide technical advice and to resolve Problems-Ensure high-availability of data center products and services.a. Create a bootable mediab. Reinstall an existing workstation to modern workstation-Workstation deploymenta. Configuration of an out-of-box computer b. Finalize the modern workstation system configurationc. Application installationsd. Additional configuratione. Shared data migration-Migration organizationa. Installation of third-party applications and softwareb. User training on applicationsc. User support: Issue tracking and resolution, Id creation and general support activities.2. IT ERP Systems-ADP cloud Implementation:a. Requirement study along with ADP CDK teamb. Process mapping and migration from ADP GUI to ADP CDK CLOUD by SD-WANc. User training and supportingd. To ensure availability of Systems and Network peripherals up to 99.9%.3. Service diagnostics tools Implementation:-Ensure high availability of car diagnostics software - Service Team support: issue handling and timely resolutions of all issues on diagnosis software - Service diagnostics tools implementation for engineering works operationsImpacts and challengesa. To lead trouble shooting, development, improving and maintaining systems.b. Managing vendor SLA and ensure all call are resolved on time to avoid downtimes.c. To ensure availability of Systems and Network peripherals up to 99.9%.

Cloud Azure,Microsoft 365, ERP and network system.-Core Services Engineering and Operations Responds to infrastructure service requests escalated from the IT Service Desk as second tiersupport. Coordinates and conducts routine application and operating system patches as released by thevendor and as approved by the IT Manager . Creates, tests, and deploys standardized server computer operating system images in accordancewith corporate architecture standards. Assists in the maintenance of the server and network hardware located in the local and remoteoffice data closets. Responsible for conducting and verifying corporate data backup . Oversight of the corporate automated network monitoring solution in coordination with theowners of the monitored systems and applications. Reports and coordinates activities with senior Infrastructure Engineers. Responsible for maintaining physical inventory and asset control of Infrastructure devices andequipment including requisition, receipt, deployment, and disposal. Creates and maintains reports for the IT Operations Committee . Project-related tasks as scheduled by IT Manager. Continually improves skills in current technology and adds appropriate skills as required tosupport new technology. Aids in end user training. Other duties as assigned.

IT INFRASTRUCTURE MIGRATION TO CLOUD INFRASTRUCTURE SYSTEMObjective:Oxygen is provided with a lot of new functionalities allowing affiliates to enter the modern IT :- Windows 10 : the latest version of Windows. It will be automatically updated so that users can quickly benefits of new features.-Microsoft office 365:Office Pro plus (Office 2016) : Always up to date to the latest version, including the well-knownWord/Excel/ PowerPoint /Outlook, and new applications like One Driver,SharePoint, One Note and Skype For Business.Microsoft Azure cloud:Detailed global migration processTopics-Network flows-Inventory and preparation-Messaging migration-NEOS migration.NEOS configuration.NEOS software update.Internal relay connection to oxygen.Radius connection to oxygen.Internet access policy set for all users +VPN client to reconfigure-Validation-Workstation preparationa. Create a bootable mediab. Reinstall an existing workstation for oxygen-Workstation deploymenta. Configuration of an out-of-box computer for oxygenb. Finalize the oxygen system configurationc. Application installationsd. Additional configuration-Shared data migrationZooms-Migration organizationa. Installation of third-party applications and softwareb. User training on applicationsc. User support: Issue tracking and resolution, Id creation and general support activities.-Technical presentation1. SAP Implementation: Requirement study along with SAP team Process mapping and migration from SAP GUI to SAPCLOUD User training2. EFUEL WEB Implementation: EFUEL implementation on card reader, encoder and printer for card management.3. MINIMAINT Implementation: MINIMAINT implementation for engineering works operations-Impacts and challengesa. To lead trouble shooting, development, improving and maintaining systems.b. Managing vendor SLA and ensure all call are resolved on time to avoid downtimes.c. To ensure availability of Systems and Network peripherals up to 99.9%.

Supporting 24x7 Station Monitoring System for Retail Outlet Automation Portal Technical, System Analyst and System/Automation Integration Engineer- Integration of POS (Installation and configuration COPT (Card Operating Payment Terminal) for supporting Card payments (Corporate, Value and Loyalty/Gift cards Program) with Dispenser Unit using PLC (Programmable Logic Controller) - Training Pump control on how to work with Card Operating Payment Terminal.- Installation and configuration of Price Sign board with main controller for price caps Automation.-Uploading Main Controller and Card Operating Payment Terminals Software for Automation Management.-Integration of EFD/TRA (Fuel POS) with Dispenser Unit using PLC (Programmable Logic controller) for Receipt printing Implementing, managing, maintaining, and provisioning services and infrastructure in a Microsoft SQL Server environment for Retail Outlet Automation Portal-Implementing Petrol station automation (Web portal Installation and Configuration in all Petrol Stations to be used for Sales Control management in local Server Supported with Linux) Implementing, Configure and Maintain WAN and LAN infrastructure at GAPCO to ensure network connectivity throughout the Retail Outlet Petrol Station networking infrastructure -Troubleshoot and Maintain Network Service Devices, Wireless devices, telecommunication equipment, LAN &WAN and network security hardware& software.-Ensure high availability of network services-Support disaster recovery operations related to network infrastructure. -Monitor network traffic and VPN connectivity-Assist with ICT infrastructure projects-Provide appropriate infrastructure technology solution to support operations.-Responsible for system administration of server virtualization and server infrastructure-Confers with employees and the project team to provide technical advice and to resolve problems.-Ensure high-availability of data center products and services.

• Web portal Installation and configuration in all petrol station to be used for sales control management.• Installation and configuration of GPRS modem to the main controller system.• Installation and configuration COPT (Card operating payment Terminal)/POS for supporting Card payments (Corporate and Value card) and Loyalty/Gift cards program.• Installation and configuration of price sign board with main controller for price caps automation.• Uploading Main controller and Card operating payment Terminals/POS software for automation management.• Maintaining/supporting Network for POS device with GAPCO server and Mobile service provider • Training pump controller on how to work with Card Operating Payment Terminal.

Mobile VAS and Networking Solutions ,Focus-Bridging the gap between mobile operators and enterprises in Tanzania-Mobile Application development such as SMS,USSD,etc-Mobile Marketing such as BULK SMS,etc -Mobile Payment solutions-Mobile Financial and commerce solutions-Mobile Technology Consulting-Mobile Technology Training such as SMS,USSD,etcWe power your mobile messaging and payments for-HEALTHCARE,HOTELS,SUPERMARKETS,RESTAURANTS,PENSION FUND,SPECIAL DESIGNED SOLUTION FOR RELIGIOUS ORGANIZATIONS,BANKS,etc"Use enterprise SMS to deliver important notifications, improve security, increase the impact of your brand and add new revenue streams"

Electronic signature device and Electronic cash register (EFD) Approved Tanzania Revenue Authority(TRA)• Maintaining/supporting Network for EFD device with TRA server and Mobile service provider(MNO) (VODACOM and AIRTEL) which is supported by GPRS modern (EFD) via GSM (mobile operator). • Upgrading and Activation firmware for different TRA EFD (Electronic Fiscal Device) device. • Maintaining Data for VAT and TIN customer in server for worksheet/quotation/Tax invoice generating to customer once required • Programming, Fiscalization, Configuration and Troubleshooting of EFD device with TRA server • Training VAT and TIN customer on how to use the EFD (Electronic Fiscal Device) • Hardware Driver Installation and soldering for different device. • Retail POS hardware, POS and ERP Software supporter. • Software installation and configuration for ESD (Electronic signature device) by providing it with static IP Address in LAN network with matching Subnet on the device IP address. • Online support for issues on ESD (electronic signature device) with Tax invoice signature in order to reconfigure the software.

.Website Development.Web Hosting & Domain Name.E-Commerce.Bulk SMS Services.Mobile Applications Dev..Audio/Video Streaming

.Website application development Link: http://www.tanzaniatouristboard.com/mobile/.Mobile application development Link:http://store.ovi.com/publisher/MR.EDWIN%20MYALLA.Assistant webmaster. IT desksupporter

.Website design and development.Mobile application development.System design and development.ICT consultants service.Mobile consultants service

RESEARCH:The Design of a Mobile Intelligent Tutoring (Mlearning) System. (At UDSM(Research Area) by using Moodle (E-learning) system).PROJECT: Enhanced Intelligent Tutoring System (E-learning) with mobile support.Data collection System analysisSystem designSystem Implementation

.Website design and development.Mobile application development.System design and development.ICT consultants service.Mobile consultants service

Network cabling.Networking configuration.Land-line configuration and trouble shooting.Server configuration and trouble shooting.Mobile phone troubleshooting.

• Performing Supporting services especially in computer maintenance and trouble shooting.• Network Administration using Proxy server and support services both Wireless and LAN.• IT supports desk services.• Software configuration.