Edwin Torres Email & Phone Number

Chicago, Illinois, United States

-Proactively monitoring and maintaining current services.-Managing customer expectations and project scope with precision, ensuring alignment with our service offerings.-Collaborating cross-functionally with Sales, Operations, and Support Teams to deliver an exceptional client experience.-Conducting comprehensive demonstrations via Teams meetings to.

Greater Chicago Area

• Work closely with penetration testing customers to proactively monitor and maintain current services.
• Manage customer expectations and project scope closely within our Managed Security Testing portfolio.
• Work collaboratively with Sales, Operations, and Support Teams to provide an outstanding client experience.
• Provide demonstrations through Teams meeting on how to use the Trustwave portal to schedule test and find reports.
• Conduct periodic customer health-checks. Prepare and educate customers on new features and releases.
• Ensure any Managed Security Testing issues are resolved quickly, leveraging resources from across the company as needed.

-Worked closely with clients to understand their security needs and align product offerings with their objectives. -Supported onboarding efforts for new clients, ensuring a seamless transition and product adoption. -Regularly collaborated with clients to identify growth opportunities and drive additional revenue. -Conducted outbound calls and email.

United States

-Greet and assist Customers.-Maintained an orderly and pleasant shopping environment.- Meet sales Goals.

United States

- Assist customers with transactions.- Balance drawer daily by accurately handling cash transactions.-Providing great customer service -Maintaining client confidentiality -Educating customers on bank products -Handling large sums of money -Working in a fast paced & high responsibility environment -Keeping workspace organized -Establishing rapport &.