|Experiences|- More than 20 years of experience working at BPLRT as Chief Controller- More than 3 years of experience in Sales and Customer Services, working at KAWATA Pacific Private Limited- 6 years of experience as a Technical Specialist working with RSAF|Education|- Well educated in Mechanical Engineering (Diploma earned at Ngee Ann Polytechnic) as well as Bachelor of Science (Management) (Degree achieved at the National University of Ireland). |Skills|- Well trained in various soft skills: Administrative tasks; audits with LTA, daily and regular checklists, utilising all Microsoft platforms, Leadership; Service Ambassadors, Rovers, Station Cleaners, Maintaining Good Relationships; Logistics as well as Safety Departments |Certificates & Awards|- WeCare | Gold Service Award | 2020- Conferred 5, 10, 15 & 20-years Long Service Awards | SMRT- Excellent Service Award | Silver Award | 2008 - National Courtesy Award | Transport Gold Award | 2006- Singapore Productivity and Standards Board | Developing an Effective Instructor | Certificate of Achievement | 2001 - NOVO Quality Services | ISO 9000 Quality System | Certificate of Attendance | 1998- Stamford Group of Colleges | Certificates in Marketing (Parts 1 & 2) | 1993
