•Led the creation of a meeting room and resource management software, expected toimprove resource allocation by 25%, and reduce administrative workload by 40%.•Collaborated in the development of a children's case management system that increasedcase management efficiency by 40%, reduced processing time by 35%, and improvedoutcomes for children.•Designing and implementing an M&E system for real-time progress tracking and data-driven decision-making. Expected to improve project success rates by 25% and reduce costsby 20%.•Design and Implementation of a system for generating, saving, and distributing user-specific forms. The software is estimated to save 15 hours per week in manual data entry.•Continuous Integration/Deployment, Pipeline Integration, pull request, code reviews,load/stress testing, unit/integration testing.

•Participated in the implementation of an Asset Tracking and Management System andandroid application that reduced asset loss by 80%, improved inventory accuracy by 70%,and decreased asset management time by 50%.•Managed and maintained an AWS account for a high-traffic asset tracking and managementsystem, including provisioning and scaling of EC2 instances, configuring security groups,and setting up load balancers.•Managed multiple ICT projects by estimating project effort, reviewing code, and ensuringhigh-quality code with minimal bugs. Contributed to increased client satisfaction and on-time project delivery.•Website and email management using cPanel.•Consulted with heads of departments before the implementation of new technology andadvised those in head positions regarding which updates and technology they should investin.

Duties Included:• Installation and maintenance of computing devices like printers and desktops• Configured and troubleshot the network and computer devices.• Participated in training and assistance of staff.• Actively listened to staff requests, confirming full understanding before addressing concerns.• Developed team communications and information for meetings.• Prepared a variety of different written communications, reports, and documents to ensuresmooth operations.• Identified issues, analyzed information and provided solutions to problems.• Actively listened to customers, handled concerns quickly, and escalated major issues tothe supervisor.• Supervised work of contracted employees to keep on task for timely completion