Edwin Perez
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Edwin Perez Email & Phone Number

Network Administrator at Sofvie Inc.
Location: Timmins, Ontario, Canada 6 work roles 5 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Network Administrator
Location
Timmins, Ontario, Canada
Company size

Who is Edwin Perez? Overview

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Quick answer

Edwin Perez is listed as Network Administrator at Sofvie Inc., a with 16 employees, based in Timmins, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Edwin Perez.

Edwin Perez previously worked as Customer Service Representative at The Home Depot and Trilingual Service Desk Analyst (English, Spanish, Portuguese) at Hcl Technologies. Edwin Perez holds Network Technician, Information Technology, Diploma from Cambrian College.

Company email context

Email format at Sofvie Inc.

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Sofvie Inc.

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Profile bio

About Edwin Perez

Experienced IT Professional with a strong background in server management, CI/CD pipeline setup, containerization, and automation. Adept at orchestrating Docker containers and leveraging Kubernetes for efficient application deployment and scaling. Skilled in scripting with Bash and Python to automate manual processes, enhancing accuracy and reducing deployment time. Collaborative team player with expertise in integrating code repositories and ensuring smooth code releases across multiple client environments. Proficient in administering Atlassian tools and maintaining container orchestration with Rancher. Proactive troubleshooter for deployment and application stability issues.

Current workplace

Edwin Perez's current company

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Sofvie Inc.
Sofvie Inc.
Network Administrator
lively, ontario, canada
Website
Employees
16
AeroLeads page
6 roles

Edwin Perez work experience

A career timeline built from the work history available for this profile.

Network Administrator

Current

Lively, Ontario, Canada

• Managing and Setting up Servers on Digital Ocean, as requested by developers and the database team, to support various projects and initiatives.• Setting up and Maintaining Continuous Integration and Continuous Deployment (CI/CD) Pipelines using GitHub Actions.• Orchestrating the Containerization of Applications using Docker to ensure efficient and consistent deployment across various environments.• Leveraging Kubernetes for orchestrating and automating deployment, scaling, and management of containerized applications, enhancing system reliability.• Implementing and Optimizing Bash scripts to automate various manual processes, resulting in a significant reduction in deployment time and human error.• Developing Python scripts to streamline data processing and manipulation tasks, thereby enhancing data accuracy and efficiency.• Collaborating closely with development teams to integrate code repositories with BitBucket, facilitating version control and collaborative coding.• Successfully Deploying Code Releases across multiple client environments, maintaining a smooth and seamless deployment process.• Managing and Maintaining Atlassian tools, including Confluence, Jira, Bamboo, and Bitbucket, to ensure their availability, performance, and configuration.• Administering and Maintaining Rancher, streamlining container orchestration and management for Kubernetes clusters.• Actively participating in troubleshooting and resolving issues related to deployments, pipelines, and application stability.

Jun 2020 - Present

Customer Service Representative

Ontario, Canada

Oct 2018 - Oct 2021

Trilingual Service Desk Analyst (English, Spanish, Portuguese)

Porto Alegre Area, Brazil

• Provided technical support via remote access to users around the world.• Enabled/Disabled user accounts ensuring Starter/Leaver processes run smoothly.• Received an average of 150 to 200 calls/chats/emails and ensuring 90% of first call resolution.• Managed users accounts, distribution list, shared-mail boxes using Active Directory.• Troubleshooted hardware, software and network issues.• Granted access to specific files and systems based on business justification.• Configured security components (RSA Soft Token) allowing the usage of VPN.• Created audio/video conferences when required.• Created phone extension using Avaya Management Tool and assigned users their credentials accordingly.• Configurated GOOD/INTUNE mobile application, allowing user to access their corporate emails using their mobile phones.• Installed and configurated applications based on user’s requirements.• Escalated unresolved tickets to the responsible teams and followed-up until incident resolution.

Feb 2015 - Jul 2018

Bilingual Service Desk Analyst (Spanish, Portuguese)

Porto Alegre Area, Brazil

• Provided technical support via remote access to users around the Americas.• Created tickets using Service Desk ticketing tool and assigned appropriate priority.• Received an average of 200 calls/emails and ensured 80% of first call resolution.• Described, analyzed, and gathered information (step by step) for SAP software issues. • Configured and troubleshooted Outlook, PDF, Excel, Internet Explorer, Google Chrome issues.• Added articles to knowledge-base using successful policies and procedures from resolved tickets.• Assisted SLA project metrics by assigning new tickets to my queue frequently. • Contacted appropriate level of support via phone call and email in cases of high priority.• Configured printer devices, mapped drives. Reset client’s passwords using Active Directory.

Sep 2014 - Feb 2015

Barman

Captain Cook Cruises Australia

Sydney, Australia

Jan 2010 - Jan 2012

Cashier Customer Service

Hms Richard Stockton

New Jersey, United States Of America

Jan 2007 - Jul 2007
Team & coworkers

Colleagues at Sofvie Inc.

Other employees you can reach at sofvie.com. View company contacts for 16 employees →

5 education records

Edwin Perez education

Windows 10 Troubleshooting

Troubleshooting overview, troubleshooting user profile issues, troubleshooting the boot process and drivers, troubleshooting networking.

Programing Logic

Becode

Html5, Css3 And Javascript

Becode

Advance English

Upc College - Australia
FAQ

Frequently asked questions about Edwin Perez

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What company does Edwin Perez work for?

Edwin Perez works for Sofvie Inc..

What is Edwin Perez's role at Sofvie Inc.?

Edwin Perez is listed as Network Administrator at Sofvie Inc..

Where is Edwin Perez based?

Edwin Perez is based in Timmins, Ontario, Canada while working with Sofvie Inc..

What companies has Edwin Perez worked for?

Edwin Perez has worked for Sofvie Inc., The Home Depot, Hcl Technologies, Stefanini, and Captain Cook Cruises Australia.

Who are Edwin Perez's colleagues at Sofvie Inc.?

Edwin Perez's colleagues at Sofvie Inc. include Donay Ucgul, Vishnu Prakash, Rob Lachapelle, Prashant Tiwari, and Pragati Das.

How can I contact Edwin Perez?

You can use AeroLeads to view verified contact signals for Edwin Perez at Sofvie Inc., including work email, phone, and LinkedIn data when available.

What schools did Edwin Perez attend?

Edwin Perez holds Network Technician, Information Technology, Diploma from Cambrian College.

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