Edwin Pineda Email & Phone Number

St. Louis, Mo, Us

Missouri, United States

Detroit, Michigan, United States

Detroit, Mi

Manage daily operations of the hauling company. Implement operating procedures and ensure excellent driver standards are met.Manage department staffing levels, including safety issues/claims, hiring, training and performance management of supervisors, drivers, helpers, dispatchers, clerks and other operations employees. Ensure positive morale of operations employees with a continued focus on employee engagement. Interact with customers and local, state and federal government employees to resolve customer service concerns and ensure regulatory compliance standards are met.Ensure maximum productivity and route management systems for commercial and roll-off routes and establish productivity improvement goals where needed.Responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses.Implement and maintain an effective loss control and safety program.Provide coaching and counseling for staff development. Train supervisors to interpret and understand productivity and other line of business reports.Work with the General Manager and other department managers to ensure the long-term success of the division.Approve expenses and manage the budget for the operations department including approval of purchase orders and vendor pricing. Approve the payroll of all employees under direct supervisionOversee and support good working relations between management and employees.Focus, assist and responsible for the P&L, forecasting and budgeting to meet both individual department metrics and BU metrics.

Chicago North - Northbrook, Il

Hire and supervise drivers and helpers through scheduling their routes, implementing corrective action and managing other related issuesPlan routes and schedule drivers and helpers to provide the most efficient service to customers. Resolve missed pick-ups and/or schedule additional pick-upsAs the field representative, respond effectively and courteously to customer inquiries, special requests and/or complaints. May also interact with city, state or municipal government employeesPerform route audits to ensure safe and efficient procedures are followed and to identify possible training needs. Complete employee I-Cares and discuss results with drivers and helpersDevelop work schedules to match staffing levels, make work assignments and monitor progress to improve work process efficiency. May also plan routes to provide the most efficient service to customers while managing labor hours and disposal tonsRespond to driver reports of problem pick-ups such as unsafe conditions or potential hazardous materialCoordinate with Accounts Receivable, Customer Service and Sales departments to address concerns and/or changes in customer service. Coordinate with the Maintenance department to address concerns and/or changes to vehicle repairsResponsible for the timely communication, correction and follow up of customer service related issuesApprove ADP and completed route sheets and route audit reports. Maintain and review logs for DOT hours worked and other required recordsMaintain adherence to Company policy in regards to operations and safety issuesMay assist in investigations of accidents, injuries or property damage claims

Chicago North - Northbrook, Il

Manage all office operations to ensure the office runs smoothly, supervise office staff and Customer Service, and assist General Manager and Area/Division Controller as needed.Directly work with and manage activities of office staff including Receptionists, Administrative Assistants and Customer Care Representatives. Directly responsible for supervision of employees including hiring, training, scheduling, managing performance and other related issues. Evaluate office production, revise procedures or devise new methods and practices. Continuously work to improve the efficiency of the office operations and procedures. Train new employees and cross-train existing support staff in the functions of telephone coverage, data entry and administrative duties. Reconcile sale of recyclables, customer refunds, billing, tons matrix and other specialized functions. I also work with local municipalities to ensure their residents needs are being addressed. This includes face to face interactions if needed. Work closely with local organizations to support their needs through community involvement. May take on the role of Benefits/HR Coordinator and work with Regional/Corporate HR Departments.Ability to produce routine reports and correspondence.Ability to communicate effectively with customers, vendors, employees and co-workers.Solid skills in written and oral communication.Proficient skills in computer systems and software such as Microsoft Word and Excel.I have 7 years of on-the-job experience in transfer station operations, management and audits. Office Manager to:Two main hauling companiesOne satellite hauling company4 transfer stations

Chicago North - Northbrook, Il

Coordinate the activities of drivers to maximize productivity, while assuring prompt and effective service to customersPRIMARY DUTIES AND RESPONSIBILITIES:Assign call in accounts, missed stops and new customers to drivers based upon designated route and driver locationCourteously interact with customers and/or the general publicUpdate, prepare, and dispense the daily route scheduleReport driver problems to appropriate department or supervisor for resolutionMaintain dispatch or service log to document pick-ups (i.e. scheduled, missed and extra) route completions, and driver locationsKNOWLEDGE, SKILLS, AND ABILITIES:Ability to ensure productivity by reaching and/or exceeding company established goals through successful routing of company assetsAbility to manage multiple tasks and complete assignments in a timely mannerBasic computer skills required for inputting and retrieving data reportsEffective interpersonal skills relating to good customer service and communication with employees (drivers)Knowledge of the routing system, or ability to learn the routing systemUnderstanding of the routes and layout of the cityKnowledge of reasonableness of the data and analysis of results

Rolling Meadows - Transfer Station

Downers Grove, Il