Highly motivated and detail-oriented Economics undergraduate with hands-on experience in data analysis and customer service, seeking to leverage analytical skills and technical proficiency in a dynamic professional setting. Foundation in multiple programming languages and tools with a keen interest in commerce and data-driven decision-making.
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Operations ManagerKiokii And...Edmonton, Ab, Ca -
Delivery DriverFantuan 饭团 Feb 2024 - PresentEdmonton, Alberta, CanadaProvide exceptional customer service during work to directly interact with customers in different scenarios.Analyze incoming work tasks to determine the most efficient delivery methods in a timely manner.Quickly resolve any issues that arise during the delivery process, such as navigating difficult addresses orhandling customer complaints, and maintain a positive relationship with regular customers.Show dedication to providing excellent service, ensuring timely and accurate deliveries, and occasionallyupselling additional services or products.Adapt to varying delivery schedules, learn new routes or delivery areas quickly, and demonstrate reliabilityand a strong work ethic. -
Warehouse AssociateAmazon May 2021 - Aug 2021Surrey, British Columbia, CanadaPlayed a key role in sorting, scanning, and stacking packages on pallets, streamlining the process forcustomer order fulfillment and delivery readiness.Prioritized small orders and reorganized the work platform to achieve efficiency improvement by 30%.Demonstrated strong communication skills to work with team leaders, supervisors, managers, and differentcollaborators. -
Retail CashierThaï Express Jun 2018 - Aug 2018Surrey, British Columbia, CanadaProactively engage with customers by providing menu information, taking orders, and ensuring a positivedining experience.Addressed customer inquiries and resolve any issues related to their orders or dining experience promptly andcourteouslyHandled customer complaints or concerns with empathy and efficiency, ensuring a satisfactory resolution andmaintaining a positive relationship with regular customers.Listened attentively to customer orders, ensured accuracy, and engaged in small talk to make the servicepersonal and friendly.Adapted to a fast-paced environment, be open to learning new procedures, and demonstrate a strong workethic.
Frequently Asked Questions about Edwin Xie
What company does Edwin Xie work for?
Edwin Xie works for Kiokii And...
What is Edwin Xie's role at the current company?
Edwin Xie's current role is Operations Manager.
What schools did Edwin Xie attend?
Edwin Xie attended 加拿大阿尔伯塔大学.
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