Edwin Xie Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Provide exceptional customer service during work to directly interact with customers in different scenarios.Analyze incoming work tasks to determine the most efficient delivery methods in a timely manner.Quickly resolve any issues that arise during the delivery process, such as navigating difficult addresses orhandling customer complaints, and maintain a positive relationship with regular customers.Show dedication to providing excellent service, ensuring timely and accurate deliveries, and occasionallyupselling additional services or products.Adapt to varying delivery schedules, learn new routes or delivery areas quickly, and demonstrate reliabilityand a strong work ethic.

Surrey, British Columbia, Canada

Played a key role in sorting, scanning, and stacking packages on pallets, streamlining the process forcustomer order fulfillment and delivery readiness.Prioritized small orders and reorganized the work platform to achieve efficiency improvement by 30%.Demonstrated strong communication skills to work with team leaders, supervisors, managers, and differentcollaborators.

Surrey, British Columbia, Canada

Proactively engage with customers by providing menu information, taking orders, and ensuring a positivedining experience.Addressed customer inquiries and resolve any issues related to their orders or dining experience promptly andcourteouslyHandled customer complaints or concerns with empathy and efficiency, ensuring a satisfactory resolution andmaintaining a positive relationship with regular customers.Listened attentively to customer orders, ensured accuracy, and engaged in small talk to make the servicepersonal and friendly.Adapted to a fast-paced environment, be open to learning new procedures, and demonstrate a strong workethic.