Edwin Ramos

Edwin Ramos Email and Phone Number

Estate Manager and Personal Butler @ San Jose, CA, US
San Jose, CA, US
Edwin Ramos's Location
San Jose, California, United States, United States
About Edwin Ramos

Skills: Team Leadership, Extensive Knowledge of Hotel Operations, Trainor for Customer Service and Development Program, Customer Service Oriented, Operations Management, Staff Motivation, Adaptive Team Player & Skilled Negotiator and Handling Guest's ComplaintsSoftware: Opera ( PMS ) Property Management System, Oracle Hospitality, Microsoft Office - Word, Excel, Power Point & OutlookApps used to assist guest: Weechat & Whatsapp (most commonly used in HKG and Macau)- serves as a platform of communication pertaining to their hotel confirmation, restaurant's reservation, payment system via QR code and other arrangements being requested by guests.

Edwin Ramos's Current Company Details
Residential

Residential

Estate Manager and Personal Butler
San Jose, CA, US
Edwin Ramos Work Experience Details
  • Residential
    Estate Manager And Personal Butler
    Residential
    San Jose, Ca, Us
  • Residential
    Estate Manager / Personal Butler
    Residential Mar 2023 - Present
    United States
    Responsibility for management and supervision of maintenance, gardening and domestic team on the estate to required standards, obtaining maximum productivity,
  • Instinct Industrial Products
    Managing Director
    Instinct Industrial Products Jan 2021 - Nov 2024
    Antipolo Rizal
    Sales and Marketing Director oversees the Company's sales and marketing programs. Develops strategic sales and marketing objectives. Building and maintaining strong a long-lasting customer relationships. Its duty is to map potential customers and to generate leads to new opportunities for the Company.
  • Morpheus City Of Dreams Macau
    Assistant Front Office Manager
    Morpheus City Of Dreams Macau Feb 2018 - Nov 2021
    Macao Sar
    Overseeing the entire Hotel and its operations, and to establish a harmonious relationship with guests and clients to ensure competency and delivering excellent service.
  • Jardenz International Trading
    Managing Director
    Jardenz International Trading Sep 2013 - Oct 2017
    San Juan Metro Manila
    My work experience as a trader has opened my horizon in the Trading Business. My exposure and dealings with different companies in China has provided me so much knowledge and confidence importing different types of goods to my clients in the Philippines. My duties and responsibilities is to oversee the entire operation and ensure to act in good faith in the best interests of the company. Maintaining a harmonious relationship with my supplier in China is a must to further enhance the business relationship.
  • Belo Medical Geoup
    Director Of Operations
    Belo Medical Geoup Apr 2010 - Jun 2013
    San Juan Greenhills
    Managed all 9 clinics of Belo Medical Group including overall customer satisfaction.Initiated customer service training programs to all front liners enhancing good relationships with patients. Implemented an innovative employee questions regarding benefits and incentives and resolved any issues. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • The Peninsula Hong Kong
    Duty Manager
    The Peninsula Hong Kong Feb 2007 - Mar 2010
    Kowloon, Hong Kong Sar
    Served as the Hotel representative for the hotel guests, inquiry, maintenance, overseeing hotel staff, guest's safety and concerns. Supervised Front Desk and Housekeeping and attending to all regular and VIP guests in a courteous and professional manner.
  • The Peninsula Hong Kong
    Assistant Chief Concierge
    The Peninsula Hong Kong Aug 2005 - Feb 2007
    Kowloon, Hong Kong Sar
    Being a Concierge at The Peninsula Hong Kong which is known for its impeccable service and high standard, has always been and inspiration and motivation. I always make sure that all our guests will leave our hotel with a big smile on their face. All their needs and request is always my priority. Restaurant arrangement, Airline booking, special request for special occasion must be dealt professionally.
  • The Peninsula Hong Kong
    Assistant Front Desk Manager
    The Peninsula Hong Kong Jan 2002 - Aug 2005
    Kowloon, Hong Kong Sar
    Manage the entire Front Desk and staffs ensuring to provide the highest standard of customer service to all guests. As the over all in charge of the counter, proper coordination and communication with other departments especially with Housekeeping must be unparalleled when providing rooms to our guests.

Edwin Ramos Education Details

Frequently Asked Questions about Edwin Ramos

What company does Edwin Ramos work for?

Edwin Ramos works for Residential

What is Edwin Ramos's role at the current company?

Edwin Ramos's current role is Estate Manager and Personal Butler.

What schools did Edwin Ramos attend?

Edwin Ramos attended Centro Escolar University.

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