Edwin Rodriguez Email & Phone Number

Florham Park, New Jersey, United States

• Partnered with analysts and developers to define client requirements, develop test plans, and identify potential risks in the discovery phase.
• Designed and documented test cases for Palantir Foundry applications, managing these cases within Jira’s Zephyr plug-in.
• Coordinated with developers to streamline test execution, bug reporting, and resolution.
• Conducted manual testing across multiple applications, assessing user permissions, UI/UX, error handling, backend processes, and data integrity.
• Compiled detailed test reports for client and Accenture leadership, providing data-driven insights.
• Presented application functionality to clients at the end of each sprint, gathering and incorporating feedback for continuous improvement.

Florham Park, NJ

• Led the offshore testing team in planning, developing, and executing test cases based on release schedules, ensuring timely delivery.
• Performed API testing with SoapUI and Postman, validating data through Microsoft SQL Server.
• Facilitated cross-team communication to align testing timelines and future releases.
• Hosted end-of-sprint demos to showcase team findings and deliver actionable insights to product owners.
• Managed Jira boards to accurately reflect progress and enhance team accountability.
• Presented testing progress on a weekly basis to client and Accenture leadership.

Mahwah, NJ

• Prepare physical hardware and virtual environments using VMware to meet technical specifications for each software package being tested.
• Follow testing scripts for software packages and clearly document all findings to ensure that the actual outcomes match the theoretical outcomes.
• Cooperate with software developers when troubleshooting failed software packages.
• Composed a script to automate filling employee timecards using Selenium web drivers and Java.

Wayne, New Jersey

• Construct SharePoint sites for new intranet while migrating content from previous internal website.
• Troubleshoot internal ASP.Net web applications for new company default browser, Google Chrome, using Microsoft Visual Studio 2017.

Trenton, New Jersey

• Extracted, sanitized, and prepped data from current Content Management System (CMS) into JSON file format to ease migration to a newer CMS.
• Utilized Datatables.net’s table plug-in for jQuery to populate dynamic tables for users while retrieving the data through AJAX calls from JSON files.
• Perform routine QA checks and testing of live and unpublished pages.
• Manage statewide requests to update any data or content on website areas.
• Developed web pages utilizing technologies, like Bootstrap, to ensure website responsiveness, readability, and ADA compliance.
• Amongst other work, I also developed a solution to parse lists of file paths/names, identifying duplicates, and outputting the multiple file paths, where applicable. This was then utilized as a tool to assist.

Secaucus, New Jersey

• Provided a friendly and professional atmosphere to clients while troubleshooting their computers / mobile devices.
• Utilized excellent time management skills to systematically ensure every client was being serviced and to not exceed use of stores limited labor hours.
• Collaborated alongside the Advance Repair Agents to assist in Performed PC Setups, hard drive replacements, databackups, memory upgrades and battery replacements.
• Oversaw all iOS training and repairs within my 5 personnel team.
• Accurately followed strict standard operating procedures to ensure company and client data privacy.
• Built relationships with clients to keep them updated on their repairs / upgrades, which maintained our average 85% client satisfaction

Newark, New Jersey

• Checked in students to their assigned academic advisor and managed student appointments.
• Directed and filtered incoming phone calls to the appropriate staff.
• Assisted Director of External Relations in updating alumni data base.
• Contacted potential university partners on behalf of the Director of External Relations and the Dean.

Paramus, New Jersey

• Provided a pleasant checkout experience quickly and efficiently.
• Informed customers on promotions and discounts that they may eligible to take advantage of.
• Was a Front end key holder to provide overrides and open registers for cashiers.
• Assisted superiors in managing cashiers as well as assisting customers.

Garfield, New Jersey

• Demonstrated strong knowledge in what products and services the establishment had to offer.
• Be quick to learn how events were handled and to manage time around the events itinerary..
• Have excellent social skills and hospitality to keep the customer flattered.

Paramus, New Jersey

• Helped customers discover new products that are being offered and promotions.
• Worked well with coworkers in a fast paced environment and inform them on customer’s needs.
• Provided the customer with a warm welcome and goodbye when in the business.

Bachelor Of Science - Bs, Information Technology

Activities and Societies: Society for Hispanic Professional Engineers (SHPE)

Associate Of Science - As, Natural Sciences