-Monitored and tracked employee certifications nationwide, managing and analyzing databases.-Ensured compliance with safety regulations in the energy distribution sector through efficient coordination and control of recertifications.-Implemented Power BI reports to track the status of employee documentation and certifications.

Developing of processes and instructional guidelines for the implementation of the WISUN Project, which is centered on improving communication between HEXING smart meters and the AMI platform. The project's goal is to enable remote monitoring of network behavior and the reduction of electrical losses in the concession areas of ENSA. This focus is particularly directed toward zones employing the network blocking system and concentrated measurement.

Assisting customers via phone and in person with their orders for parties and events. Coordinating payment and delivery of merchandise to homes and events.

Assisting customers in the translation of documents from English to Spanish, as well as in documentation and processes related to changing residence.