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Edwin Roxas is listed as I am actively searching for a job where I can showcase my skills and knowledge I acquire from my previous job experiences.I am open to take agent role for me to learn and be familiar with the product I am handling. at Sme In Sutherland Global Services Private Limited, a company with 99 employees, based in Taguig, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Edwin Roxas.
Edwin Roxas previously worked as Team Leader - Operations at Concentrix Philippines Aetna Cvs and Supervisor at Sme In Sutherland Global Services Private Limited. Edwin Roxas holds Bachelor from Tondo High School.
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Edwin Roxas is a I am actively searching for a job where I can showcase my skills and knowledge I acquire from my previous job experiences.I am open to take agent role for me to learn and be familiar with the product I am handling. at Sme In Sutherland Global Services Private Limited.
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Supervise agent taking in callsConduct Coaching to develop and set goal for each Team Member.Provide Metric scores update vs goal.To identify strength ang opportunity and develop agents to become future leaders.Generate Team performance, Sending EOD report, create action plans and day to day achievement.Do admin tasks, agent timecards, answer client.
Bridge Towne Quezon City
Team of expert Train department staff in customer service skills regularly, improve sales skills and language communication skills, and assist in achieving performance targets. Provide psychological counseling and stress relief to employees who have problems. Make rational planning and allocation of department customer flow and performance tasks to.
Assisting the customer over the phone to resolve technical issues on their devices.To provide and answer their inquiry about their devices.To work within the applicable standards, policies and regulatory guidelines to promote safe work environment.
Assisting the customer over the phone to resolve technical issues on their devices and Internet connections.To provide and answer their inquiry about their devices. To work within the applicable standards, policies and regulatory guidelines to promote safe work environment.
Increased customer satisfaction by resolving issues.Troubleshoot customer’s internet issuesRemote access customer’s PC in situation that customer is not capable of trouble shootingDispatch Technician in cases that needs tech visit.
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Edwin Roxas works for Sme In Sutherland Global Services Private Limited.
Edwin Roxas is listed as I am actively searching for a job where I can showcase my skills and knowledge I acquire from my previous job experiences.I am open to take agent role for me to learn and be familiar with the product I am handling. at Sme In Sutherland Global Services Private Limited.
Edwin Roxas is based in Taguig, National Capital Region, Philippines while working with Sme In Sutherland Global Services Private Limited.
Edwin Roxas has worked for Concentrix Philippines Aetna Cvs, Sme In Sutherland Global Services Private Limited, Concentrix Philippines, Sutherland Global Services, and Customer Contact Channel (C3).
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Edwin Roxas holds Bachelor from Tondo High School.
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