Edwin Ruiz Email & Phone Number

United States

New York, United States

Montreal, Quebec, Canada

Technical field support on site for all installers.

141 West 36Th Street New York, N.Y. 10018

-Increased revenue by 5 percent annually via client services after product warranty has expired-95 percent client satisfaction for all services related to product and services.-Measure and manage all written and verbal client feedback-Reduced stress related issues clients may have, including performance, functionality and quality of the product-Reduced unnecessary cost by communicating using modern technology by developing and implementing maintenance schedules based on calendar year-Increase customer satisfaction by utilizing follow up inquiries and surveys.-Respond to all client complaints with effective solutions and exceptional results

141 West 36Th Street New York, Ny 10018

-Reduced maintenance cost annually by 50-75 percent -Eliminate all unnecessary spending on office stationary, including printer and appliance service and maintenance.-Hire and supervise vendors and assist in all office functions and events. -Build, encourage, and strengthen the development of all team members to ensure success of company moral and growth. -Assure property safety for all employees-Reduce employee injuries by surveying property monthly. Conduct safety checks with building engineers for commercial rented space.-Adaptable to the ever-changing environment

141 West 36Th Street New York, N.Y 10018

Assistant Project Manager -Accompany project managers and assist in eliminating additional field verifications and measurements by 50 percent by effectively performing second field measurements.-Decrease ambiguity on property freight access by communicating with project managers and facilities management in reference to entrance protocol.-Assure product inventory arrives on site and report any or all discrepancies to project managers.This procedure reduces labor delays, additional cost by installers, and eliminates additional shipping and handling of product by up to 90 percent or greater.-Develop strong relationships between vendors and clients to secure long lasting trust-Shortened vendor errors by increasing company representation and reduce cost of new product by monitoring inventory.-Ensure all work performed by vendors are in compliance with project scope and General Contractor’s (GC) quality and satisfaction.-Oversee the removal, tracking and inventory volumes of all product(aluminum profiles)stored at the offsite warehouse.

Greater New York City Area

• Responsible for vacating tenants to prepare for building renovations and managed exit of tenants on behalf of the owner.• Communicated, reviewed and submitted proposals associated with all property maintenance and improvements. • Proposed and supervised minor renovations completed by superintendent and outside vendors.• Managed rent collection and oversaw maintenance of property.

Greater New York City Area

• Managed family schedule and household monthly budget of $100k plus.• Responsible for multiple properties within New York City and abroad.• Chief of staff: Oversaw maintenance staff who performed daily functions on premise. • Liaised on behalf of the owner with Condominium Board.• Maintained vehicle maintenance and arranged personal travel on a weekly basis.Additional information on this particular employment upon request

Maintained safety within the facility and around the premises, including customer safety. Conducted safety checks on a daily basis for each department. Reported violations, developed corrective action plans and established safety protocol. Chief saftey instructor to staff and management of over 300 employees.