Edwin Sanchez Email & Phone Number

Heredia Province, Costa Rica

Costa Rica

Being Sustainability a core culture pillar within Microsoft, we're helping to build a plan with ideas and initiatives around Microsoft's bold sustainability goals while helping Microsoft LATAM learn, grow, have fun and make a more sustainable future.

Costa Rica

My primary objective is to boost success by designing optimal architectures for our customers that offer valuable outcomes, as well as orchestrating eco-system resources to improve the customer experience. As experts in cloud business and technology, we will be working closely with the Account Team, Partners and Microsoft Services, and thus resulting in.

Costa Rica

Starting in January 2019 I'm focused in farming existing accounts. While I still do some of the sales hunter role activities, my daily activities are more focused on growing existing accounts; contract renewals, upselling and upgrading products, customer business reviews (CBR), consumption gap analysis, traffic trends, on-site customer meetings, and of.

Costa Rica

• Working closely with Account Executives to engage prospective customers, find out their business and technical needs, and then validate and design solutions by leveraging the Akamai portfolio which includes solutions.
• Driving revenue and creating sales opportunities by managing the technical pre-sales process and evangelizing Akamai's solutions to prospective customers by leading conference calls, presentations, product.
• Working closely with Professional Services, R&D and Product Management to be closely involved with future product direction and strategy – providing valuable input from “the field”.
• Help recruiting, hire, and train new employees (inside and outside of my team) as the company continues its rapid growth and expansion.Key projects:
• Closed the largest deal in 2017 for Inside Sales
• Supported all the Account Executives aligned to the Web Performance vertical

Costa Rica

• Front End Optimization (FEO) Specialist working directly with Akamai customers from different industry sectors and with internal teams, involved with projects from requirements gathering, design, implementation.
• Performance Architect for OpenTable Inc., Pearson Education and Akamai websites.
• My work with OpenTable Inc. and its internal account team was key in signing a deal with Airbnb forconsulting services including MDS.
• Trained and onboarded new members of the MDS team.
• Contributed to the design, testing and improvement of the MDS tool UI.FEO Specialist (September 2014 – October 2015, April 2016 - February 2017)Key projects:
• FEO implementation for different customers including Aldoshoes, Rooms to Go, Digikey Corp.,Goldman Sachs, Brooks Brothers, CBS (TheDoctorsTV), and others.

Costa Rica

• Person responsible for giving technical support to foundation, premier and strategic customers and partners through case troubleshooting and resolution, ensuring service level agreements are met. Some of the activities.
• Contract renewal for Banco Central de Venezuela
• Deliver the deepest level training to HP engineers worldwide. Train new engineers for HP SoftwareSupport’s outsourcing company.

• Key projects:
• Coordination and implementation of a team in charge of integrate HP software products
• Installation and maintenance of test systems on HP-UX, Solaris and Linux for team members’ daily use
• Ensure team members meet goals and metrics in accordance to business unit’s objectives
• Deliver training to team members on specific topics

Costa Rica

• Member of the Cisco Technical Assistance Center (TAC) responsible for giving technical support to Cisco customers worldwide through case troubleshooting and resolution.Key projects/achievements:
• Coaching new hires, create and deliver soft skills training for them
• I became experienced with Ciscoworks, Cisco ACS, SNMP, Cisco SDM Express and router architecture and basic configuration
• Top Performer in 2006
• CCNA

San Jose

• Information systems analyst and programmer for this mid-size software company which offers a variety of administrative solutions in Costa Rica and Central America. I worked with 4GL Delphi programming language and.
• Development, testing and implementation of the Inventory Management system.
• Development, testing and implementation of custom software systems for customers.

The Science Of Well-Being, Health And Wellness, General

Value Investing (Online): Making Intelligent Investment Decisions, Investments And Securities

Master'S Degree, Telecommunications Engineering, Honors: Cum Laude

Bachelor'S Degree, Computer Science

Activities and Societies: Seleccion de fútbol de la UCR para los Juegos Universitarios (JUNCOS) de 1996, Sub-Campeones