Edwin Torres Email & Phone Number

Ponce, Puerto Rico

● Support software development of an Electronic Health Record (EHR) system and healthcare aspects related to Medicare (CMS), payers, and electronic prescriptions.● Prepare user stories and functional requirements.● Collaborate with the CTO and Product Owner to coordinate and schedule Agile sprint planning, review, and retrospective meetings.● Serve as the Jira administrator creating, tracking, and documenting issues in project boards, tickets in Jira Service Management (JSM), SCRUM board tasks and backlog, JQL filters, addons, integrations, dashboards, wallboards, and automation scripts.● Collaborate with the CTO and Product Owners for the initial version and subsequent updates to project workflow design including screens and issues.● Troubleshoot application errors or outages that may occur due to configuration issues, incompatibilities, or other causes.● Recommend optimizations and control Atlassian cloud subscription cost.● Create and administer Confluence spaces and pages to document epics, stories, tasks, and service issues.● Spearheaded adoption of Jira Service Management and developed the SOLVE platform for tracking software changes and bug solutions.● Implemented add-ons such as draw.io and Structure; and integrations with Teams, Slack, Outlook, and Git among others.● Configure access and security policies for Azure DevOps projects, repos, and pipelines; and Atlassian products.● Coordinate and manage FDA ONC Health IT EHR certification.● Troubleshoot clearinghouse and payers' issues related to EDI X-12 billing and clinical coding.● Track software development and implementation Road Map using MS Project.● Manage external designers’ and developers' contracts.● Coordinate staff on-boarding, systems access, roles, and permissions.● Manage VIP accounts, visits, and other events in Salesforce.● Manage all aspects of staff LinkedIn Learning training platform.● Knowledgeable in HTML, CSS, JavaScript, and SQL, Excel VBA, Power BI, and Tableau.

Gurabo, Pr

• Perform laboratory analysis in support of characterization, confirmations registration, and validation activities; and bulk holding, stability, and comparability studies in accordance with cGMP’s/GLPs practices, internal and external regulations and company policies: • Operate laboratory equipment and instrumentation required for testing such as: UV-Visible/IR spectrophotometers, pH meters, viscometers, specific gravity apparatus, analytical balances, polarimeters, dissolution baths; and GC, UPLC/HPLC chromatographic systems using EMPOWER and other computerized systems.• Recommend automation of data acquisition, analysis, and storage to eliminate data duplication and errors in calculation.• Proposed implementation of Laboratory Information Management System (LIMS), Electronic Laboratory Notebook (ELN) and laboratory instruments connectivity following SDLC and FDA Computer Systems Validation requirements.

Bayamon, Pr

● Recommended installation of Windows Server Essentials in order to run QuickBooks.● Ordered hard drives for RAID5.● Established backup schedule of QuickBooks and other files.● Researched and repaired Konica-Minolta printer servers running Fiery software.● Sought new career opportunities in chemistry, information technology, project management, quality management, or office administration.

Jesup, Ga

• Assisted students enrolled in the MS Office Suite Professional certification class.• Contributed to the Grant Writing and Budgeting class for federal proposal submissions.• Trained students on basic refrigeration theory; and refrigerant chemistry and physical properties in preparation for sections 608 (home/commercial use) and 609 (vehicle use) of the Clean Air Act certification tests.• Contributed to an extensive Electrical Wiring Class that covered computer rooms electrical and air conditioning requirements.

Washington D.C. Metro Area

• Directed nationwide programs; administered technical programs; and participated in multi-agency and international efforts.• Recommended to the Executive Director actions necessary to maintain or improve quality and quantity of operational services, implemented automation, reorganized laboratories, reassigned personnel, and managed resources.• Analyzed and advised on the implications of proposed management decisions some controversial such as the installation of a temporary Class 100 Clean Room in a laboratory scheduled to be relocated. • Assisted the Executive Director with budget formulation, execution, and implementation of new initiatives and policies affecting the authorization and use of funds.• Served as consultant and advisor to the Executive Director in the execution stages of the budget program and in related financial management matters.• Managed acquisition, retention, motivation, development, and use of the workforce. • Supervised a staff of Mission Support Specialists and IT Specialists that covered a wide range of support operations such as personnel, procurement; and Information Technology for the laboratory system. • Served as liaison to Human Resources, identifying and resolving workforce needs and interacting with bargaining union employees.• Supervised purchase requests, procurement plans, and contract administration activities for long term, extensive technical service contracts following Federal Acquisition Regulations and including calibrations as required by ISO 17025.• Supervised Laboratory Information Management System (LIMS) team.• Oversaw Digital Evidence Team.• Oversaw participation in domestic and international Weapons of Mass Destruction (WMD) training programs.• Served as U.S. Representative to NAFTA (North America Free Trade Agreement) laboratory working group on LIMS and ISO 17025 quality system accreditation.• Managed administrative Senior Science Officer responsibilities.

Washington D.C. Metro Area

• Managed nationwide programs and administered technical programs.• Oversaw financial activities such as budget, procurement, personnel, and facilities.• Managed budget planning and execution for eight laboratories, Teleforensic Center, and headquarters office. • Served as LIMS Team Leader Project Manager and Contracting Officer Technical Representative (COTR). • Served as Team Leader IT and Administrative Group.• Managed Quality Managers Board, document distribution, and ISO 17025 accreditation. • Monitored and tracked commitments, obligations, and expenditures using SAP. • Confirmed quarterly obligations and expenditures goals were met in accordance with the financial plan and regulatory controls, and within allocated funds. • Adjusted variations in excess of accepted funding limitations and recommended corrective actions in order to meet the end-of-fiscal-year lapse of less than 0.5%.• Performed feasibility studies and conducted market analysis to evaluate different vendors and products.

Washington D.C. Metro Area

• Supported nationwide programs and administration of technical programs.• Served as alternate Financial Officer.• Managed funding requests and distribution among eight laboratories.• Advised Chief Counsel Office on technical classification issues concerning importations.• Directed design, development, deployment, and support of a web-based LIMS reducing manual entry errors by 14% and automating 90% of paper process. • Oversaw LIMS logistics, purchasing, and implementation of web technologies.• Managed considerable task changes, and significant design deviations such as Oracle – IBM DB2 -Oracle transitions and LIMS rollout six months sooner than originally scheduled.• Served as LIMS Project Manager, Subject Matter Expert, COTR, and application tester.

San Juan, Puerto Rico

• Confirmed or identified percent composition by weight or by volume of imported merchandise using chemical analyses and physical test methods.• Utilized wet chemistry (gravimetry, volumetry, pycnometry) and instrumental analysis (polarized light microscopy, spectroscopy, and chromatography)• Operated FTIR, UV/VIS, AAS, GC-FID, GC-MSD, HPLC, C/S analyzer, Polarized Light Microscope, X-Ray fluorescence spectrometer, and Polarimeter.• Identified pharmaceuticals and precursors using FT-IR and GC-MSD following USP and NF information; and FDA regulations.• Analyzed drug samples using GC-FID and calculated purity.• Confirmed surgical tools compliance with FDA regulations using X-ray fluorescence.• Determined vapor pressure, water content, solid residue, density, and distillation of crude oil, petroleum products, and coal following API/ASTM standard test methods.• Identified natural and monumental stones using petrographic analysis and polarized light microscopy.• Reported test results including calculations, raw data, and other information following laboratory procedures.• Served as peer reviewer and report co-signer. • Recommended improvement of laboratory testing procedures, techniques, and instrumentation.• Served as COTR performing market analysis and evaluating new instrumentation. • Classified imports using U.S. Harmonized Tariff System (HTSUS), Explanatory Notes, Rulings, and other Customs laws and regulations. • Followed Good Laboratory Practices (GLP), chemical hygiene plan, chemical waste management instructions, and ISO 17025 requirements in the quality manual and procedures.

Corpus Christi, Texas Area

• Performed physical testing under Good Laboratory Practices (GLP) and safety conditions following established procedures, ASTM standard methods, and DOD specifications.• Conducted materials acceptance testing and process control of structural adhesives and advanced composites used in airframe overhaul.• Performed chemical and physical tests on materials and production test panels received in the laboratory from shops or purchased for evaluation as to their suitability for use.• Sampled shop adhesives to determine shelf life and suitability for use.• Sampled process solutions and conducted volumetric analyses to determine suitability of the aluminum Phosphoric Acid Anodize line and the titanium Hydrofluoric Acid Etching line.• Reported results including calculations, raw data, and other information following standing operating procedures.• Recommended improvements to testing procedures, techniques and instrumentation. • Collaborated with Engineering Branch and manufacturing shops to ensure quality standards and Good Manufacturing Practices (GMP) were in place.• Devised, reviewed, and implemented methods and procedures for inspecting, testing and evaluating the precision and accuracy of aircraft parts and production equipment.• Implemented factory/depot workflow and layout techniques.• Prepared procedures and work instructions for improving systems use and safety. • Trained manufacturing teams on safe use of tools and chemicals for process monitoring.

Killeen/Temple, Texas Area

• Supervised battalion Nuclear, Biological, and Chemical (NBC) non-commissioned officer (NCO) and oversaw four company NBC NCOs training requirements.• Oversaw battalion personnel proper use of MOPP (Mission Oriented Protective Posture) gear, specifically, gas masks.• Maintained inventory and ordered NBC equipment.• Led gas chamber training and evaluated NBC training exercises.• Prepared and distributed weekly activity reports including unit status reports and staff meeting minutes.• Qualified as tank crew in firing range exercise.• Assisted Tactical Operation Center (TOC) personnel in field operations.• Served as Chemical Surety Officer.

Bachelor Of Science (B.S.), Chemistry, 3.67

Activities and Societies: ROTC (Reserve Officers Training Course)Polychlorinated Biphenyls (PCB) detection in air sample concentrates.

Diploma, Logistics, Materials, And Supply Chain Management

Materiel Management Specialist

Auditing

Lead Auditor (ISO 17025 Laboratory Accreditation)

Forensic Science And Technology

Applied Polarized Light Microscopy (PLM)/Forensic Microscopy

Forensic Science And Technology

Paper and Fiber Identification using Polarized light Microscopy

Forensic Science And Technology

Introduction to Metallurgical Lab Practices

Textile Sciences And Engineering

Textiles and fibers chemistry and engineering

Business/Office Automation/Technology/Data Entry

Microsoft Office Suite Specialist (Word, Excel, Powerpoint, and Access)

Computer And Information Sciences And Support Services

Windows NT Server and IIS Administration

Computer Programming, Specific Applications

Crystal Reports Intermediate Course

Computer Programming, Specific Applications

Web Development with Active Server Pages

Computer Programming, Specific Applications

Oracle DBMS; PL/SQL Introduction

Computer Programming, Specific Applications

Oracle Web Server and Reports