Edwin Tran Email & Phone Number

• Promoted to mid-level intelligence analyst after Control Risks acquired the embedded contract.
• Supporting client’s involvement in a major international event by leading the development of analytical products, briefing teams on security threats, and establishing cross-functional connections with nonsecurity teams.
• Training new intelligence analysts on internal processes and data collection tools.
• Developing team resources including an internal website and process documentation.

• Conducting open-source research and geopolitical analysis on the Levantine region and on substate actors like Hezbollah, with a focus on socioeconomics and social movements.
• Assisting organizations like 3M and Diageo in understanding geopolitical developments and threats.
• Proactively running interviews with local sources and journalists for analytical reports.
• Producing the “How to Get on a Watchlist” podcast by editing audio, organizing recording sessions, and providing real-time technical support during audio recording sessions.

• Conducted analysis and open-source intelligence (OSINT) gathering on geopolitical developments and security threats impacting the client’s employees, events, and facilities.
• Assisted the Global Security Operations (GSOC) team by creating regular newsletters, daily briefings, and deliverables that identified emerging threats such as protests and political events.
• Aided in travel and executive protection by conducting location assessments.
• Provided strategic intelligence by creating products on sub-Saharan African migration, the impact of terrorism on Turkish tourism, and the effects of the 2022 European gas crisis on employee safety.
• Gained experience in data and mapping tools including Datawrapper, GeoJson.io, and Keppler.

Pleasanton, California, United States

• Edited technical documentation including internal guides and custom-facing resources, such as the Administrator Guide and the What’s New release notes.
• Utilized HTML and XML in the Oxygen CMS while also using key tools including Confluence and JIRA.
• Worked in a cross-functional capacity with writers, software developers, and product managers to ensure accuracy and consistency throughout Workday documentation.
• Led meetings with writers to provide skill development assistance and to collaborate on new products.
• Participated in task forces related to API documentation, creating and maintaining the Style Guide, and streamlining new documentation from corporate acquisitions to Workday style and structure.

Pleasanton, CA

Pleasanton, California

• Conducted research on the geopolitics and international relations of the modern Middle East, focusing primarily on Lebanon and Jordan.
• Created video scripts designed to inform large audiences on current affairs and international developments.
• Worked proactively and conducted personal scheduling to meet deadlines.

• Delivered analytical pieces focused on geopolitics and international affairs, with particular emphasis on conflicts including the Syrian Civil War and Sinai Insurgency.
• Conducted open-source research on emerging threats to the Middle East, including the impact of COVID-19 on migration and labor movements.
• Performed editorial duties in order to ensure articles adhered to style guidelines and were formatted and cited properly.

• Developed critical knowledge of countering violent extremism (CVE) terminology, “monitoring and measurement evaluations” (MM&E), and CVE program methodology.
• Conducted research on CVE/MM&E case studies for use in Hedayah’s MASAR program.
• Learned how to identify drivers of extremism, key stakeholders, and areas of potential improvement for future research projects.
• Gained an intersectional and international perspective on the contexts and practices surrounding terrorism and violent extremism.

Reno, Nevada

• Assisted in the editing and submitting of academic articles for publication in journals such as Middle East Studies and IJMES.
• Conducted historical research and applied historiographical analysis, which involved finding key pieces of information, primary sources, and data.
• Worked extensively with principle researcher on assessing the historical development of the Jordanian capital Amman from the late 1800s-1920s.

Reno, Nevada Area

• Engaged with students from all disciplines and gave assistance to their writings.
• Carefully examined documents and provided critical academic advice based on the situation at hand.
• Developed skills as a tutor and demonstrated an ability to act flexibility within a thirty minute to an hour time frame.
• Worked as a coordinator and performed responsibilities such as leading the writing center during night hours, providing aid to students, and answering phone calls and queries.

Haifa, Israel

• Conducted research and contacted prominent researchers on local dig sites focusing on the region’s prehistory.
• Developed technical skills in HTML by assisting in the editing and updating of the museum’s English website.
• Participated in the physical set up and preparation of museum exhibits and aided in English translations.

Pleasanton, California

• Focused on duties such as editing user documentation, creating internal training guides, and technical pieces that included announcements and previews.
• Developed experience in working within an Agile development cycle, using a CMS for document development, JIRA for project management, and in using DITA standards for text organization.
• Used critical thinking and analytical skills to tackle an upwards of six projects at a single time, whilst working in a team-centric environment that required collaboration between myself, other members of the.

• Edited and revised undergraduate research articles to fit them to the standards of an academic journal.
• Worked closely with individual writers to ensure clarity and academic rigor.
• Marketed the journal by giving presentations to various classes and disciplines.
• Resulted in the publication of three undergraduate academic research journals from 2015-2017.

Pleasanton, California, United States

• Took charge of a solo project that focused on revamping Workday's Administrator Guide Glossary by identifying and rewriting confusing entries, removing industry-standard terms, and ensuring that all terms were.

• In charge of developing and planning the overall narrative of an independent game.
• Provided input on game mechanics and design decisions.
• Developed technical documentation, such as user and flavor text.

Bachelor Of Arts - Ba, History

Activities and Societies: Member of Pi Sigma Alpha Political Science Honor Society Member of Model Arab League Member of Model United.

Middle East Studies

Study Abroad Program for the 2017 Fall Semester Key Courses: Media in the Arab World | Counterterrorism and Cyber Warfare | Contemporary.