Service Engineer
CurrentWork as a contractor for Microsoft. Take participate in Enterprise Information Platform project. Mainly responsibility as below.1.Manage and maintain the whole supply chain data. Response user for all business problem. Cooperate and communicate with related party to get the problem fixed as soon as possible.2.Training support team periodically for business logic and write WIKI for often happened case for support team use. Assist support team to resolve high level business problem.3.Review project team design, assist project team to get approval for change request from CAB meeting and deploy change request. Follow Microsoft IT stratge and push project team to follow.4. Assist project manager to control project budget. Review server configuration and optimize server performance. Decommision useless server and combine low usage server to reduce project cost. Monthly review with project manager for incident and try to analyze and provide suggestion for decrease incident. 5. Cooperate with other team for finishing project tasks. Like server apply/change/decommision/migration and other tasks.