I have worked as a duty manager and team leader covering a wide range of administrative tasks and have a real passion for delivering excellent service to my customers. I am now looking to use my skills and experience for a new challenge.My biggest strengths are that I am a quick learner and can rapidly and accurately adapt to new challenges. I enjoy putting all my skills to use to solve a problem and get the right result, ensuring that every decision and process will improve the service and value for the customer.Key Skills and Experience• Strong numerical ability, experienced with cashing up of tills, reconciliation of site takings and daily banking. • Processes customer correspondence and support team requests by email and telephone accurately and in a timely manner. Accepts deliveries and arranges outgoing courier collections.• Maintains and prepares invoices, order sheets, stock sheets and presentations as required using Microsoft Office. Maintains efficient company paper and email records ensuring excellent attention to detail.• Responsible for monthly food stocktake, inputting stock corrections and placing stock orders.• Acts as initial point of contact for customers, referring to other departments where appropriate. Fosters cooperative, flexible and efficient working between departments. • Volunteers for Lancashire Tenpin Bowling Association, managing bid process for hosting national and county tenpin bowling events including design of entry forms, event scheduling, day to day event management, results data entry and publication of results.
Listed skills include Management, Training, Employee Training, Customer Experience, and 7 others.
