Edwin William Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Creating and reviewing policies and procedures for Business Units that fall under the umbrella of Default Servicing Operations ControlAchieved timely resolutions through proactive communication and escalation of findings to the senior operations team.Assist the departments in establishing internal procedures to prevent compliance failures.Work with the.

Verify and update the contact information for customers, whose accounts do not have good phone numbers and mailing addresses.Process Spoc for Skip Team BangalorePerformed QC on skip-traced loans to ensure the phone numbers and mailing addresses were correctly updated and provided feedback.When there was a high volume of work to be done, we supported.

Assisting customers with their loan accounts by providing the latest transaction history, updating payment information, processing payments, and explaining the late fees.Setting up temporary repayment plans on the account by working out the customer’s income & expenditures.Requesting for the loan modification applications for customers who are going.

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Certification Course