Edwin Yang Email & Phone Number

China

Ningbo

Ningbo

Be the primary point of contact for the customer, representing all our services and solutions, with focus in seafreight products.Achieve agreed sales targets and business objectives.Conduct proactive sales calls, visits and presentations to new and existing customersKeep track of sales activities, customer data and market intelligence.

Ensure the team delivers seamless customer experience with clear focus on service and retention.Ensure export bookings and all system entry requirements are timely and accurate.Ensure all tasks are completed according to SOP and KPIs.Responsible for the recruitment and development of your team.Liaise with all parties to ensure loading and export clearance tasks are completed .

Provide consistent, high quality customer service to customersBe responsible for booking, planning of shipments as per customer SOP, resolution of customer queries, service issues as well as follow–up on outstanding.Work closely with the account teams or sales team in order to improve customer satisfaction continuously.Provide high visibility to customers by supply chain management.

Ningbo

To work at a customs broker office under Sinotrans, Deal with customs everyday.Import and export documents preparation and verification for Customs clearance application.Communication and coordination with Customs, Inspection bureau and logistics agent.

Ningbo

Sinotrans of Ningbo branch office. Responsible for contacting with shipping line , customs and clients to ship out cargos smoothly.Control the booking process including check the details whenever necessaryCollect Clearance Doc and place to destination colleagues for checkingCheck the payment, invoicing and Update in system accordingly when requiredIssue M/BL between with shipping line and shipperReceive freight inquiries Ensure to follow SOP