Key Coursework: Accounting, Marketing, Operations Management, Quantitative Methods, Business Law & Commercial Contracts, Supply Chain Mgt., Procurement, Logistics & Transportation, Global Sourcing

Successfully updated all products, prep and items on the restaurant's Optimum Control account (Restaurant Inventory Software) Improved the current inventory database on Optimum Control Created an proficient and viable approach take month to month stock of whole restaurant's stock inside four (4) hours.Received and confirmed food supplies and merchandise delivered by food services vendorsAnalyzed product and supply levels daily to predict inventory issues and… Show more Successfully updated all products, prep and items on the restaurant's Optimum Control account (Restaurant Inventory Software) Improved the current inventory database on Optimum Control Created an proficient and viable approach take month to month stock of whole restaurant's stock inside four (4) hours.Received and confirmed food supplies and merchandise delivered by food services vendorsAnalyzed product and supply levels daily to predict inventory issues and shortages.Monitored monthly inventory levels, maintain accurate records and conduct regular audits Show less

Managed four (4) unique teams of between 15-22 Call Center Agents (OnStar Advisors)Won best Team Lead/ Supervisor for March 2023 based on conversion rate and sales figuresMaintained high performance targets, process improvements, developing peopleDeveloped and coached existing/ new agents on OnStar products, customer service protocols, and effective sales pitching and closingEffectively monitored and controlled teams’ daily work across 7 applications simultaneouslyHandled… Show more Managed four (4) unique teams of between 15-22 Call Center Agents (OnStar Advisors)Won best Team Lead/ Supervisor for March 2023 based on conversion rate and sales figuresMaintained high performance targets, process improvements, developing peopleDeveloped and coached existing/ new agents on OnStar products, customer service protocols, and effective sales pitching and closingEffectively monitored and controlled teams’ daily work across 7 applications simultaneouslyHandled real-time customer queries, app troubleshooting, agents’ listening & feedback sessions. Show less

Vibrant music platforms for new singers and music professionals in the industry to be exposed to new, diverse audiences around the world.

Promoting trade and investment by finding relevant business opportunities for Israeli companies in the local market, and West Africa. Providing matchmaking & investment advisory services to Israeli businesses seeking to do business in Ghana. Organizing and leading business delegations to conferences and investment tours in Israel.Overseeing investment interests in FinTech, Cybersecurity, Digital Health, AgriTech and WaterTech sectors.Conducting market research, identifying and… Show more Promoting trade and investment by finding relevant business opportunities for Israeli companies in the local market, and West Africa. Providing matchmaking & investment advisory services to Israeli businesses seeking to do business in Ghana. Organizing and leading business delegations to conferences and investment tours in Israel.Overseeing investment interests in FinTech, Cybersecurity, Digital Health, AgriTech and WaterTech sectors.Conducting market research, identifying and assessing business opportunities.Managing business enquiries, as well as coordinating meetings between foreign, local companies and G2G engagements. Show less

PAPY Designs - Handcrafted and Ghanaian | Since 2013 handcrafted clothing accesories made out of Ghanaian print fabrics for both male and females.PAPY embodies the spirit of creativity and design nestled in the Ghanaian culture, and in most of the cultures of Africa.Every PAPY product is carefully created to the consumer's colour preference, with combinations of coloured fabrics, to communicate and represent the wearer's personality and style.

All-year-round Broiler producing farm, located at Dawhenya (1km from Central University - on the Tema-Aflao road)Operation and managing production of Poultry meat for big processing clients and end-consumers. Slaughtering and packaging chicken meat and eggs for market and consumers. Assisting with inventory management and stocking of day-old chicks, medications and vaccines, feeding & water troughs, cleaning materials and chemicals. Supervised a team of 5 people on a 3500-bird… Show more All-year-round Broiler producing farm, located at Dawhenya (1km from Central University - on the Tema-Aflao road)Operation and managing production of Poultry meat for big processing clients and end-consumers. Slaughtering and packaging chicken meat and eggs for market and consumers. Assisting with inventory management and stocking of day-old chicks, medications and vaccines, feeding & water troughs, cleaning materials and chemicals. Supervised a team of 5 people on a 3500-bird capacity farm. Show less

Developed proposals and research papers for projects, events, programs which could boost the efficiency of the Centre’s promotional activities towards investments and investors.Researched, analyzed and contributed recommendations on the centre’s strategic direction for 2015. Prepared draft annual reports for the Centre’s activities between 2013 and 2016.Schedule officer for the Mining Sector, European Economic Counsellors and Business Development at the CentreProvided management… Show more Developed proposals and research papers for projects, events, programs which could boost the efficiency of the Centre’s promotional activities towards investments and investors.Researched, analyzed and contributed recommendations on the centre’s strategic direction for 2015. Prepared draft annual reports for the Centre’s activities between 2013 and 2016.Schedule officer for the Mining Sector, European Economic Counsellors and Business Development at the CentreProvided management, MDAs and investors with information that would help identify countries and lead companies towards targeted investment promotion and investments into local businesses.Facilitated the implementation of investment projects and participating in activities towards promotional events, missions, collaborations and the fulfillment of the GIPC’s mandate as an IPA. Show less

Successfully researched, analysed and formulated recommendations to improve efficiency of company’s operations and processes.Managed the overall administrative duties and provided support for the efficient running of the office of the Managing Partner, Elikem Nutifafa Kuenyhia.Provided support in the major activities of branding, firm’s objectives and goals, international and local relations, and managed the firm's interest in Client Services and Business Strategy.

A trust that propagate the virtues and ideals of Christ through various mediums and the producer of the ICentral Magazine.

Worked on a team handling business and functional simulations for Mobile Number Portability Exercise in 2011.# run successful functional and stress tests on Airtel's Portability engine.# generated reports on test to Customer Care team to improve existing products and services, as well as new pipeline projects.