Edwin Yered Avendaño Hernandez

Edwin Yered Avendaño Hernandez Email and Phone Number

Customer Service Associate @ TTEC
Mexico City, CDMX, MX
Edwin Yered Avendaño Hernandez's Location
Mexico City Metropolitan Area, Mexico
About Edwin Yered Avendaño Hernandez

During more than 5 years that I have of experience within the branch of bilingual customer service, I have been able to develop skills that allow me to interact and assist customers to provide them with a better service experience. However, I want to continue learning and I would like to be able to use the knowledge acquired during these years to develop myself within the administrative area.The service that I provide is personalized, competent, convenient, and proactive.

Edwin Yered Avendaño Hernandez's Current Company Details
TTEC

Ttec

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Customer Service Associate
Mexico City, CDMX, MX
Website:
teletech.com
Employees:
7
Edwin Yered Avendaño Hernandez Work Experience Details
  • Ttec
    Customer Service Associate
    Ttec
    Mexico City, Cdmx, Mx
    View
  • Ttec
    Customer Service Associate
    Ttec Sep 2016 - Present
    Mexico City Metropolitan Area
    Campains:Time Warner cable (2016 - 2017)Charter comunications (2017 - 2018) Spectrum (2018 - 2019) Getaround (2019 - 2021)Sightline Payments (2021 - Present)Listening to customers' concerns and handling complaints and returns.Giving detailed explanations of services or products.Working with a sales team to create better methods to address customer complaints.Reviewing customer accounts and transactions while resolving issues.Close relationship with vendors and third parties.
    View
  • American Express
    Fraud Protection Analyst
    American Express Jun 2022 - Oct 2022
    Mexico City, Mexico
    search for risk factors in premium accounts while protecting it, work over the phone with high value custumers to prevent fraud.
    View

Edwin Yered Avendaño Hernandez Education Details

  • Fermatta
    Fermatta
    Music
  • Unam
    Unam
    Hispanic Languages ​​And Letters
  • Upiicsa Ipn
    Upiicsa Ipn
    Industrial Administration

Frequently Asked Questions about Edwin Yered Avendaño Hernandez

What company does Edwin Yered Avendaño Hernandez work for?

Edwin Yered Avendaño Hernandez works for Ttec

What is Edwin Yered Avendaño Hernandez's role at the current company?

Edwin Yered Avendaño Hernandez's current role is Customer Service Associate.

What schools did Edwin Yered Avendaño Hernandez attend?

Edwin Yered Avendaño Hernandez attended Fermatta, Unam, Upiicsa Ipn.

Who are Edwin Yered Avendaño Hernandez's colleagues?

Edwin Yered Avendaño Hernandez's colleagues are Chris Macapagal, Lyka Sarucam, Marie May Rosalien Paloma Santos, Danilo Jacla, John Edward R., Jean Fronda, Lea Gacis.

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