Edwin Best

Edwin Best Email and Phone Number

Customer experience awards; judge, chair, ambassador @ Awards International @ International Customer Experience Awards
Nieuwegein, UT, NL
Edwin Best's Location
Nieuwegein, Utrecht, Netherlands, Netherlands
Edwin Best's Contact Details

Edwin Best work email

Edwin Best personal email

n/a
About Edwin Best

My mission is to guide organizations towards customer-centric business; I combine the disciplines of CX and Tech - CRM & CX tools - to create a unique mix that is adapted to the context and issues specific to the company. Leveraging over 15 years of industry leadership, recognized both as a global thought leader in CX and a global thought Ieader in CRM. In 2019 I have written my CRM and customer experience management book 'Successfully Customer centric business'.Customer-centric business services:* CRM: training, advice, selection and implementation* Customer Experience Management: training & masterclasses, strategy and Journey management* Customer Experience Tools: VoC tools and CX management platform: global distributor for Cemantica* Customer centric business coaching and Change Management.* Customer experience judging, Award winning CX judgeProfile* Acting on the cutting edge of Business and IT; An integrated approach from business and IT point of view: - IT, in-depth knowledge of CRM and CX Tools - Business, in-depth knowledge of Customer Centric business and its related fields of Marketing, Sales and Services. Both B2B, B2G and NGO.* Education. RB (MBA), Certified Customer Experience Professional exam (CCXP, 79 points). Prosci® Certified Change Practitioner, Certified Agile Coach / Scrum master & Product owner. SAFeAgile.More information, website: edwinbest.orgEdwinBest.org provides a comprehensive global CX and CRM Eco system. Additionally Edwin is active in various boards and initiatives in the field of Customer Experience, CRM and entrepreneurship.

Edwin Best's Current Company Details
International Customer Experience Awards

International Customer Experience Awards

View
Customer experience awards; judge, chair, ambassador @ Awards International
Nieuwegein, UT, NL
Website:
awardsinternational.eu
Employees:
82
Edwin Best Work Experience Details
  • International Customer Experience Awards
    Customer Experience Awards; Judge, Chair, Ambassador @ Awards International
    International Customer Experience Awards
    Nieuwegein, Ut, Nl
    View
  • The Best Crm & Cx
    Global Trusted Advisor For Customer-Centric Business @ The Best Crm & Cx
    The Best Crm & Cx Oct 2009 - Present
    Europe, Uae, Saudi Arabia, North America, Far East
    Edwin Best CRM & CX is your partner for the transformation towards customer-centric business. Customer experience, journey management & CRM services:Faster/ masterclass:- customer centric businessCRM:- selection - implementation- educationCustomer experience:- strategy and implementation- journey management, world wide Cemantica distribution partner- touchpoints- educationSummary of projects:B2B* Adnamics | Consultant CX & NPS strategy, 2023* NONONS | Consulant CX strategie en CRM selectie (Microsoft CRM), 2023* APEM/ IDEC | Consultant global CRM strategy and selection (SFDC), 2022, 2023* Hoogwegt International | Consultant global CRM strategy and implementation (SFDC), 2021* NLR Netherlands Aerospace Centre | Consultant CRM strategy and selection (SugarCRM), 2017* Cosun | Consultant & Product Owner Global CRM & CX strategy and implementation 2016 - 2017* The Staffing Group | Consultant CRM strategy en selection, (Oracle CRM), 2016* Ammeraal Beltech | Consultant US and Canadian CRM implementation ((Microsoft CRM), 2015 - 2016NGO * Salvation Army | Program manager, consultant, scrum master, product owner CRM and CX strategy, selection, implementation and continue improvement (Microsoft CRM) 2021-2024* Humanistisch Verbond | Consultant CRM, 2023* Clini Clowns (indirect involved 2022)Education* Rotterdam University of Applied Sciences | Consultant CX strategy and CRM & marketing automation implementation (Microsoft CRM), 2021 -2022* The Hague University of Applied Sciences | Consultant CRM selection (Microsoft CRM) 2014B2G* Chambre of Commerce | Consultant, scrum master CRM and CX strategy and selection (okt 2019 - dec 2020)* Wigo4IT - co-operation big 4 municipalities | Consultant, scrum master CRM and CX strategy and implementation (2018- sep 2019)* RIVM | Consultant, product owner CRM & Marketing automation selection and implementation (2017 - 2018)* Ministry of Economic Affairs | Consultant CRM implementation (2014)
    View
  • Awards International
    Customer Experience Ambassador, Judge & Chair @ Awards International
    Awards International Jan 2018 - Present
    Global And Gulf Region
    * The International Customer Experience Awards | ambassador, chair and judge: 2018 - present* the Gulf Customer Experience Awards (Dubai) | Steerco, chair & judge 2019 - present
    View
  • Customer Experience Professionals Association (Cxpa)
    Member And Volunteer @ Customer Experience Professionals Association (Cxpa)
    Customer Experience Professionals Association (Cxpa) Apr 2020 - Present
    United States
    Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.The CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience.Highlights:2020: CCXP program and exam2022: judge CXPA Innovation Award2020: - current participant workgroups
    View
  • Blue Pepper
    Associate
    Blue Pepper Jan 2020 - Present
    View

Edwin Best Skills

Consultancy Interim Management Customer Relations Social Media B2b New Business Development Management Consulting Program Management Customer Service Management Start Ups Business Development Entrepreneurship E Commerce Training Coaching Integration Crm Marketing Online Marketing Business Strategy Change Management Strategy Consulting Account Management Sales Marketing Communications Leadership Sales Management Ict Project Management

Edwin Best Education Details

Frequently Asked Questions about Edwin Best

What company does Edwin Best work for?

Edwin Best works for International Customer Experience Awards

What is Edwin Best's role at the current company?

Edwin Best's current role is Customer experience awards; judge, chair, ambassador @ Awards International.

What is Edwin Best's email address?

Edwin Best's email address is ed****@****ment.nl

What schools did Edwin Best attend?

Edwin Best attended Rijksuniversiteit Groningen / University Of Groningen, Managementboek Academy, Projectmanagement Training, Managementboek Academy, Instituut Voor Interventiekunde.

What skills is Edwin Best known for?

Edwin Best has skills like Consultancy, Interim Management, Customer Relations, Social Media, B2b, New Business Development, Management Consulting, Program Management, Customer Service, Management, Start Ups, Business Development.

Who are Edwin Best's colleagues?

Edwin Best's colleagues are Oscar Skehel, Danilo Grubisic, Milan Nikolic, Milana Ćirić, Nevena Todorović, Marija (Prokic) Stevanovic, Natalie Webster.

Not the Edwin Best you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.