Eligibility Specialist
Nyc Human Resources Administration
AeroLeads people directory · profile
Edwin D. Email & Phone Number
Eligibility Specialist
at
NYC Human Resources Administration
1 work email found
@institute.org
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
NYC Human Resources Administration
Role
Eligibility Specialist
Location
New York, United States
Who is Edwin D.? Overview
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Quick answer
Edwin D. is listed as Eligibility Specialist at NYC Human Resources Administration, based in New York, United States. AeroLeads shows a work email signal at institute.org and a matched LinkedIn profile for Edwin D..
Edwin D. previously worked as Service Operator at Cgi and Patient Service Representative at The Institute For Family Health. Edwin D. holds Bachelor'S Degree, Computer Information Systems from Lehman College.
Company email context
Email format at NYC Human Resources Administration
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*@institute.org
68% confidence
AeroLeads found 1 current-domain work email signal for Edwin D.. Compare company email patterns before reaching out.
Profile bio
About Edwin D.
Results-driven professional with a solid foundation in operations, customer service, and relationship management across diverse industries. While my primary expertise lies in customer support and relationship building, I also bring a growing understanding of IT support, having developed technical skills through hands-on experience in various roles.I excel in multitasking and collaborating with diverse teams to consistently meet or exceed business goals. My ability to quickly adapt and learn new technologies has allowed me to provide valuable technical support, even in challenging situations. I am committed to delivering high standards of customer service and operational efficiency, ensuring client satisfaction and trust.Proficient in customer service, relationship management, community outreach, and accurate reporting, I am seeking opportunities to further develop my IT skills while leveraging my strengths in customer success and operations. Bilingual in English and Spanish, I thrive in environments where I can contribute to both technical and relational aspects of the business, helping organizations achieve their goals.
Listed skills include Microsoft Excel, Microsoft Office, Powerpoint, Customer Service, and 4 others.
Current workplace
Edwin D.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Nyc Human Resources Administration
6 roles
Edwin D. work experience
A career timeline built from the work history available for this profile.
Service Operator
• Provided critical support to government staff, streamlining administrative operations, document management, and customer service.• Managed document filing systems, ensuring accurate record-keeping and accessibility for government operations.• Trained and mentored new staff, enhancing team productivity and maintaining service quality.• Operated and maintained office equipment to ensure smooth administrative processes.• Maintained databases with a focus on accuracy and data integrity, supporting informed decision-making.• Delivered high-quality customer service, resolving inquiries and issues to ensure client satisfaction.• Coordinated special projects, demonstrating adaptability and commitment to team success.• Facilitated communication between government staff and external stakeholders through clear correspondence management.• Conducted quality control checks to uphold high standards in document and data processing.• Acted as Section Leader when needed, showcasing leadership and team management skills.• Contributed to operational improvements through research, analysis, and process optimization.
Oct 2023 - Jun 2024
Patient Service Representative
Improved healthcare operations by prioritizing patient privacy and experience, streamlining procedures, organizing patient records, enhancing administrative efficiency and payment processing, and improving patient satisfaction.
Nov 2022 - Jan 2023
Customer Service Representative
• Maintained high accuracy in patient data entry, ensuring data integrity.• Delivered exceptional customer service, meeting service level agreements and promptly addressing concerns.• Demonstrated empathy and cultural sensitivity while engaging with diverse individuals.• De-escalated upset customers and achieved a 90% issue resolution rate on the first call.• Reduced customer complaints by 80% through empathetic problem-solving.• Conducted phone interviews to identify and contain infectious diseases, educating patients and contacts on protocols.
Jun 2020 - Apr 2022
Executive Administrative Analyst
Provided administrative support to the Chairman while collaborating with other executive offices in organizing meetings.
Sep 2012 - Sep 2017
Executive Solutions It Intern
Installed hardware and software to new or existing user workstations while supporting Cisco Telepresence video conferencing.
Feb 2012 - Jul 2012
1 education record
Edwin D. education
-
Lehman College
FAQ
Frequently asked questions about Edwin D.
Quick answers generated from the profile data available on this page.
What company does Edwin D. work for?
Edwin D. works for NYC Human Resources Administration.
What is Edwin D.'s role at NYC Human Resources Administration?
Edwin D. is listed as Eligibility Specialist at NYC Human Resources Administration.
What is Edwin D.'s email address?
AeroLeads has found 1 work email signal at @institute.org for Edwin D. at NYC Human Resources Administration.
Where is Edwin D. based?
Edwin D. is based in New York, United States while working with NYC Human Resources Administration.
What companies has Edwin D. worked for?
Edwin D. has worked for Nyc Human Resources Administration, Cgi, The Institute For Family Health, Apex Systems, and American Express.
How can I contact Edwin D.?
You can use AeroLeads to view verified contact signals for Edwin D. at NYC Human Resources Administration, including work email, phone, and LinkedIn data when available.
What schools did Edwin D. attend?
Edwin D. holds Bachelor'S Degree, Computer Information Systems from Lehman College.
What skills is Edwin D. known for?
Edwin D. is listed with skills including Microsoft Excel, Microsoft Office, Powerpoint, Customer Service, Microsoft Word, Outlook, Expenses, and Contributions.
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