• Preparation of reports to track daily customer compliance.• Timely submission and accuracy of standard daily, weekly and monthly Customers Compliance reports.• Analyse, simulate and account for trends and gaps in data provided and advise the business accordingly• Execution of support and troubleshooting activities associated with the resolution of all anomalies /issues reported on the data warehouse and reports.• Development of new reports from Cognos BI System as requested by business by running SQL Querries and customization of reports.• Revenue Analysis, Sales analysis, Sales team KPI performance tracking and monitoring.• Channel partner, Key Accounts, Franchise shops, DSA analysis on investments to Airtel.

• Project manager for Airtel Africa Roaming Replicator.• Led Airtel in International Roaming agreement negotiations with roaming partners, ensured that these agreements satisfied and maximised the commercial benefits for the Company.• Monitored both incoming and outgoing traffic , and reported to revenue assurance if any discrepancy is found• Maintained roaming partners contacts, reviewed and update agreements as needed.• Worked with switch operations to accomplish IREG and TADIG testing as needed for new roaming partners.