IT Director and decision maker responsible for managing, direct, develop and implement the agency's IT strategy and digital transformation of administrative processes. Successfully manage to index over 2 million documents into a new document management system and implemented a client-oriented portal for electronic filing reports for all the political campaign committees in Puerto Rico.Develop and implement IT documentation with security standards and protocols, business continuity and risk management and standard operating procedures.

In charge of the LAN/WAN infrastructure of the Senate of Puerto Rico with 11 buildings and multiple district offices. Support to Windows servers infrastructure and over 500 workstations. Responsible of the support to Microsoft ISA Server, Exchange, SQL Server, Symantec Endpoint Protection, Update Services (WSUS), Active Directory, Policies, Double-Take and Symantec Backup in a Windows Server base system. Daily troubleshooting of network infrastructure based on Nortel, Enterasys, Force10 and Fortinet devices.Successfully developed and managed special projects like the implementation and administration of over 50 Xerox multifunctional devices integrated with OpenText RightFax, a digital fax solution; VMware ESX infrastructure integrated with Double-Take Software; integration of 6 Senators district offices with the Senate LAN at the Capitol District in San Juan; Microsoft OS system deployment through Windows Deployment Services server (WDS); and the Electronic Voting System of the Senate of Puerto Rico.Supervisor in charge of the IT technicians, concentrating on the customer service frontline of the IT Department.

Analysis, design, and implementation of client/server applications in Microsoft based programming languages. Provided training to employees in information technology and related applications.