Graduate Assistant for the School of Counseling.

• Establish supportive relationships with team members and collaborate for optimal guest experience, prioritizing the unique time and needs of the guest.• Facilitate seamless guest transactions and execute omnichannel programs while providing tailored purchase solutions and product education.• Dynamic coverage on the floor, attending to multiple guests' needs and feedback.• Embracing integrity, honesty, leadership, and personal responsibility.

• Professionally handle incoming phone calls, directing them to the appropriate personnel or departments, and assist walk-in guests at the front office.• Prepare and organize admissions letters and packages for prospective students, ensuring accurate and timely delivery, while guiding and assisting them through the application process.• Verify and process applications and admissions paperwork using Slate, OnBase, and Oracle PeopleSoft systems, coordinate document deliveries, and contribute to the planning and execution of recruitment events and university commencement ceremonies.

• Provide support to the front office, greeting walk-in guests and addressing their needs.• Collaborate with Student Ambassadors to ensure positive and informative experiences for tour guests.• Manage and schedule individuals and families for tours and events, coordinate dates and times, and accurately input tour evaluations into a database system.• Offer in-person and virtual tours and events as necessary, adapting to different formats to accommodate the needs and preferences of prospective students and their families.

• Assist new students through various communication/interaction channels, demonstrating proficiency in campus and computer systems, and the Nevada student information system.• Conduct engaging DEI presentations and campus tours during New Student Initiative events and Orientation, ensuring student safety and providing comprehensive information.• Foster effective communication and relationship-building across diverse backgrounds, cultures, abilities, and ethnicities while engaging with individuals from various academic and socioeconomic backgrounds.

The week before school starts, incoming freshmen are required to partake in a 1-credit course. It is paired with a week-long fun/social atmosphere for first-year students during the week before the official start of the Fall semester by incorporating games, and activities to help aid their college transition by simulating a busy finals week.2019: Community Health Sciences Mentor (HealthFIT for one week)2021/2022: Liberal Arts Mentor (LiberalArtsFIT for two total weeks)• Assigned a group of no more than 8 new students with similar degree paths to mentor throughout the week.• Delivered educational sessions highlighting the significance of time management and other essential skills for success at the college level.• Facilitated student engagement through various activities such as study sessions, skills workshops, campus tours, diversity sessions, and social events.• Fostered a supportive environment for students to enhance their academic and personal development.• Promoted student participation and involvement in campus life, encouraging a well-rounded college experience.

• Offered personalized assistance to students, providing 1-on-1 support for a wide range of academic writing needs, including papers, presentations, personal statements, and Ph.D. dissertations.• Delivered constructive feedback on students' work, ensuring their skills were effectively showcased and addressing any areas requiring improvement.• Engaged in regular monthly training and assessments to stay updated and maintain proficiency in writing, speaking, and tutoring skills.• Facilitated a collaborative learning environment, promoting students' growth and development in academic writing.• Demonstrated commitment to continuous professional development, actively seeking opportunities to enhance tutoring techniques and stay current in relevant areas of expertise.

• Ensured the upkeep and oversight of facilities, serving as the first responder for guests utilizing both deepwater and shallow water pools.• Provided assistance and support to a diverse range of patrons, including individuals who were intoxicated or visually impaired, offering first aid, navigation aid, and life-saving emergency skills.• Participated in monthly in-services to stay current and maintain proficiency in essential skills.• Engaged in proactive monitoring and vigilance to ensure the safety and well-being of all pool visitors.• Demonstrated strong interpersonal and communication skills while interacting with patrons, prioritizing their needs, and providing necessary assistance in various situations.

• Implemented campus networking and street teaming strategies for consistent high-quality lead generation.• Managed social media platforms, collaborating on engaging content creation, and enhanced brand visibility through strategic campus engagement.• Demonstrated effective lease management skills, including diligent follow-ups, efficient file management, and transparent communication, ultimately converting prospects into future residents through personalized communication and exceptional customer service.

• Oversaw maintenance and monitoring of indoor and outdoor facilities at Lifetime Fitness in Green Valley/Henderson, NV, ensuring high standards of cleanliness, safety, and functionality.• Acted as the first responder for guests in and around shallow water pools, promptly addressing concerns, providing assistance, and ensuring safety.• Interacted with and provided aid to a diverse range of patrons, utilizing first aid, navigation, and life-saving emergency skills, while participating in ongoing training sessions and surprise audits to maintain readiness and adherence to safety protocols.