Provide multi-level support at district and store levels focused on integrating credit into daily behaviors, operations, and culture. Aligned with senior operators and regional teams to identify opportunities to provide training focused on improving new acquisition, credit sales and penetration rate in territory while adapting to and maintaining the partner’s culture and values.Selected Accomplishments: • Developed and created the “Us vs. Them” training guide implemented in the Pac Central Region 2019.• Mentored new hire SCMs onboarding to the Home Depot portfolio 2019. • Active Member of the Voice of the Employee leadership team 2019. • Managed and executed a successful redeployment of Salesforce focused on enhancing user experience and functionality 2018. • Achieved 106% to goal Credit Sales, 103% to goal Penetration, and 102% to goal in Applications YTD 2018.• Ranked #2 in company Application Per Opportunity (APO) YTD 2017.• Presented and led breakout sessions for the 2017 National Sales Meetings in Los Angeles and Chicago 2017.• Exceeded Credit Sales goal by 106% producing over 234MM in sales 2016.• Achieved 105% to Goal in new acquisition in territory 2016.• Created 2016 National Strategy for Holiday Training support increasing APO in December by 25% in Territory. • Developed, Promoted, and launched 2017 Easy Reference Name Badge (ERNB) to drive credit awareness in San Diego and LA Valley markets increasing APO by 15%. • Created strategy, content and platform for Southwest Team Calls 2016 Full Line Store Launch.

Oversaw all business development activity in territory. Prospected to new SMB accounts through networking, outbound lead generation and existing business. Daily activities include: capital and business lending, cash management, commercial lending and financial planning. Grew business through appointment setting, referral management and partnering with internal team members, loan officers and financial advisors.Selected Accomplishments: • Exceeded credit goals by 134% in Q1 2015 and Q2 2015.• 100% to Goal +$3 million in new deposits and Credit, with $60,000 in cash management revenue in Q1 2015 and Q2 2015 - selected retailers include Subway, Jersey Mikes and Big-O-Tires.• Risk/Compliance error rate 0% YTD 2015.• Top Business Banker in “New Money Deposits” of $3.7 million in Q3 2014 and Q4 2014.• Awarded excellence in merchant services revenue generated in 2014 for San Diego Region.• Top producer in business lending for San Diego Region 2012.• Exceeded Q3 2012 and Q4 2012 goals by 150% with over $1 million in new credit and deposit acquisition. • Awarded excellence in customer satisfaction and compliance in Q1 2012. • Ranked Top 3 in customer satisfaction surveys in Q1 2012 and Q2 2012.

Built an impressive record of achievement and advancement through a series of progressive sales and management positions. Managed branch revenue portfolio and directed a team of 5 full-time Credit Managers: recruited, trained and developed. Consistently led manager sales in total new business production in territory.

• Top performer in district auto lending in Q1 2010. • Interview and screen applicants for Credit Manager positions.• Develop new employees through training programs and mentorship.• Achieved Captainship for Branch Credit Card Division.

• Over $700,000 in new money generated within the first three months of employment.• Generate new business through lead based telemarketing. • Head of Compliance: Achieved 100% team member awareness. • Develop partner relationships with other banks. • Manage customer needs by selling target specific loans.