Pursuing and deploying new technologies for the advancement of instruction methods in K-12 levels for the Columbus Academy, while assisting with the daily IT needs of faculty and staff, ensuring peak productivity and security in their operations.

Provide front-line as well as back-end computing technologies support for faculty, staff and students in the College of Engineering of The Ohio State University. Covering primarily Microsoft Windows Enterprise environments with a mix of Apple macOS; Briefly supported Red Hat Enterprise Linux systems. Software supported include commonly-used productivity suites such as MS Office, Adobe Creative Cloud, as well as some major Engineering applications such as MATLAB, AutoCAD, ANSYS and Labview.

Provide technical support for desktop and laptop PCs (student labs, faculty and staff offices), pertaining to issues on hardware/networking, operating systems and software applications; Conduct research, testing and deployment of Microsoft operating systems, including the use of the Windows Automated Installation Kit (WAIK); Perform disk encryption for PCs and external devices as part of the implementation of the University's security standards. Encryption software used includes PGP WDE (Whole Disk Encryption), Microsoft Bitlocker, TrueCrypt and File Vault on Apple OS X; Review documentation and attended "knowledge transfer" sessions for Symantec Management Platform and Altiris Deployment Solution to learn about the new systems management product for deployment; Also explored options on complementing technologies and products for software auditing & patch management, such as the Secunia Corporate & Personal Software Inspector products (CSI & PSI); Researched on data back-up solutions for client computer systems as part of Departmental contingency planning, products range from freeware such as SyncBack and Abakt, to corporate-level solutions like IBM's Tivoli CDP; Worked on a "sandbox" domain environment (Windows Server 2003 Active Directory), specifically for testing Windows Server backup/redundancy solutions and client virtualization; Develop and document resolutions to reported user issues, including research sources and follow-up; Provide personal assistance and explaining technical issues to users through face-to-face interaction and instruction; Worked on two simultaneous "live" webinar sessions for ElectroScience Lab faculty over 3 days, handling A/V streaming, live chat sessions (with student helpers), and ensuring smooth operation of all computing equipment.

Handled the maintenance and security analysis of workstation software for student labs, and faculty/staff offices.Assigned to plan and implement the network wiring structure of a Windows computer lab.

Hired as an outsourced IT staff for HR company - worked as a programmer and as a IT support specialist in various firms, such as Standard Chartered Bank (Singapore), CPG Corporation (Singapore).

Migrated Access database (shared within company network) to a web-based interface to access shipment(s) information and Quarterly figures (via company Intranet) using Active Server Pages. Transition aimed to ensure that the Intranet and its related business components are transparent to users.Other associated developments include a Sales Budget entry system for upcoming Quarters (allows managers speedy access to their figures) and an internal employee survey (for the Human Resource department).Selected by supervisor to expand Y2K contingency plan in a subsidiary branch abroad