Edwin Leandro Riveros Laverde personal email
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As the owner of my online collectible figurine store, I had successfully led the delivery of products to over 1,500 customers, ensuring an exceptional shopping experience and managing all aspects of e-commerce. In this role, my commitment to excellence and ability to analyze market trends have been instrumental in the sustainable growth of my business since 2019.Previously, at SINCOSOFT, my focus was on Business Intelligence, where I contributed to the implementation and optimization of data analytics solutions for over 20 clients. I am proud to have facilitated the transformation of data into strategic insights, enabling organizations to make more informed decisions. My experience collaborating in teams and training users reflects my ability to work efficiently in dynamic environments and my passion for empowering others through knowledge.
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OwnerMarc Coleccionables Feb 2019 - Apr 2024BogotaVirtual store for the marketing and import of collectible figures from various brands such as Funko, Hasbro, Hot Toys, McFarlane, Hot Wheels. We made more than 2,000 successful deliveries to more than 1,500 customers throughout Colombia. Management of social media, advertising, imports and distribution.
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Business Intelligence ConsultantSincosoft Jan 2020 - Mar 2021BogotaI implemented the tool in more than 20 clients at a national level and 1 at an international level (the implementation consisted of: installation, requirements gathering, accompaniment, support and training of the module). I also made commercial presentations of the BI module to the directives of potential clients. -
Functional Tester For Business IntelligenceSincosoft Oct 2015 - Dec 2019BogotaI carried out functional tests of the module to ensure the quality of its functionalities, suggesting improvements to the tool for the user experience and contributing my knowledge to the conceptual development of some functionalities of the module. I also carried out internal training for SINCO officials about the module.
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Sufi'S National Operations TechnicianInfinity Bpo Nov 2013 - Oct 2015BogotaI was in charge of supervising compliance with the service agreements with the support areas, survey and dissemination of processes within the operation, making requests for tools, access and users according to the needs of the staff. Generate pre-invoicing and reports of the operation, among other activities.
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Process AssistantProcredit Bank Colombia Oct 2011 - May 2013BogotaI provided support in the design and updating of processes in various areas such as Commercial and Risk, managed documentation and prepared process flow diagrams. Support the implementation and operation process of the Quality Management System control tool, guaranteeing the constant updating of process documentation. Also carry out training for officials in different offices of the bank.
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Service RepresentativeContact Center Americas Dec 2010 - Aug 2011BogotaI worked in the area of special services in the airline's call center, making national and international itinerary changes, pre-checks, providing general, cargo and baggage information and supporting the customer service department. -
Auxiliary AccountantChamber Of Commerce Of Armenia Sep 2008 - Mar 2009ArmeniaI was in charge of bank reconciliations for the Chamber of Commerce of Armenia, CENEXPO, Parquesoft; I also reviewed invoices and managed the accounting department's files.
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External Sales AdvisorMovistar Colombia Jan 2005 - Jul 2005ArmeniaResponsible for advising on the acquisition of equipment and plans for the general and corporate public.
Edwin Leandro Riveros Laverde Skills
Edwin Leandro Riveros Laverde Education Details
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Customer Service, Inventarios, Contabilidad Comercial, Emprendimiento, Mercadeo, Servicio Al Cliente
Frequently Asked Questions about Edwin Leandro Riveros Laverde
What is Edwin Leandro Riveros Laverde's role at the current company?
Edwin Leandro Riveros Laverde's current role is Freelance Consultant | Entrepreneurship | Digital Enviroments | Business Intelligence | Trainer | Data Analysis | Reporting | Functional Testing.
What is Edwin Leandro Riveros Laverde's email address?
Edwin Leandro Riveros Laverde's email address is le****@****ail.com
What schools did Edwin Leandro Riveros Laverde attend?
Edwin Leandro Riveros Laverde attended Servicio Nacional De Aprendizaje (Sena).
What are some of Edwin Leandro Riveros Laverde's interests?
Edwin Leandro Riveros Laverde has interest in Science And Technology, Education, Arts And Culture.
What skills is Edwin Leandro Riveros Laverde known for?
Edwin Leandro Riveros Laverde has skills like Business Intelligence, Liderazgo De Equipos, Microsoft Office, Microsoft Excel, Strategy, Process Improvement, Ventas, Microsoft Word, Liderazgo, Estrategia Empresarial, Business Planning, Business Strategy.
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