Senior Mental Health Technician (Prn)
Wright Directions Family Services Of Seaside Healthcare
New Orleans, Louisiana, United States
As a Sr. Mental Health Specialist I am responsible for supporting, implementing, and evaluating the therapeutic functioning of the assigned program according to the established policies. As a member of a multi-disciplinary team, the Sr. Mental Health Specialist follows the directions given by the registered nurse, while utilizing effective supervisory skills with the Mental Health Specialist. In addition, the Sr. Mental Health Specialist functions as a role model for professional staff-to-staff and staff-to-patient interactions. The Senior Mental Health Specialist also must possess excellent customer service skills and routinely act as a customer service liaison when dealing with the needs of patients and their families.Provided care for patients with behavior disorders and severe Substance abuse issues and mental disabilities. Provided customer service and relayed pertinent information to physicians, nurses, patients, and patient family members.I strive to be professional in my mannerisms and with the way I communicate with customers, family members, and patients. I handle high-risk situations in a calm and professional manner. I care for not only the patient but also the family members. I am readily available to assist where ever I am needed. I display professionalism when on the unit or when dealing with customers and the general public and can de-escalate a situation effectively.