Provides customer service support and satisfaction to clients of StrikeWorks. I assist with Customer Relationship Management (CRM) and I am primarily focused on enhancing the customer experience by alleviating any discrepancies the client or their customers may have. The customer's primary needs are IT services.

As a Sr. Mental Health Specialist I am responsible for supporting, implementing, and evaluating the therapeutic functioning of the assigned program according to the established policies. As a member of a multi-disciplinary team, the Sr. Mental Health Specialist follows the directions given by the registered nurse, while utilizing effective supervisory skills with the Mental Health Specialist. In addition, the Sr. Mental Health Specialist functions as a role model for professional staff-to-staff and staff-to-patient interactions. The Senior Mental Health Specialist also must possess excellent customer service skills and routinely act as a customer service liaison when dealing with the needs of patients and their families.Provided care for patients with behavior disorders and severe Substance abuse issues and mental disabilities. Provided customer service and relayed pertinent information to physicians, nurses, patients, and patient family members.I strive to be professional in my mannerisms and with the way I communicate with customers, family members, and patients. I handle high-risk situations in a calm and professional manner. I care for not only the patient but also the family members. I am readily available to assist where ever I am needed. I display professionalism when on the unit or when dealing with customers and the general public and can de-escalate a situation effectively.

As a Sr. Mental Health Specialist I am responsible for supporting, implementing, and evaluating the therapeutic functioning of the assigned program according to the established policies. As a member of a multi-disciplinary team, the Sr. Mental Health Specialist follows the directions given by the registered nurse, while utilizing effective supervisory skills with the Mental Health Specialist. In addition, the Sr. Mental Health Specialist functions as a role model for professional staff-to-staff and staff-to-patient interactions. The Senior Mental Health Specialist also must possess excellent customer service skills and routinely act as a customer service liaison when dealing with the needs of patients and their families.Provided care for patients with behavior disorders and severe Substance abuse issues and mental disabilities. Provided customer service and relayed pertinent information to physicians, nurses, patients, and patient family members.I strive to be professional in my mannerisms and with the way I communicate with customers, family members, and patients. I handle high-risk situations in a calm and professional manner. I care for not only the patient but also the family members. I am readily available to assist where ever I am needed. I display professionalism when on the unit or when dealing with customers and the general public and can de-escalate a situation effectively.

As a Sr. Mental Health Specialist I am responsible for supporting, implementing, and evaluating the therapeutic functioning of the assigned program according to the established policies. As a member of a multi-disciplinary team, the Sr. Mental Health Specialist follows the directions given by the registered nurse, while utilizing effective supervisory skills with the Mental Health Specialist. In addition, the Sr. Mental Health Specialist functions as a role model for professional staff-to-staff and staff-to-patient interactions. The Senior Mental Health Specialist also must possess excellent customer service skills and routinely act as a customer service liaison when dealing with the needs of patients and their families.Provided care for patients with behavior disorders and severe Substance abuse issues and mental disabilities. Provided customer service and relayed pertinent information to physicians, nurses, patients, and patient family members.I strive to be professional in my mannerisms and with the way I communicate with customers, family members, and patients. I handle high-risk situations in a calm and professional manner. I care for not only the patient but also the family members. I am readily available to assist where ever I am needed. I display professionalism when on the unit or when dealing with customers and the general public and can de-escalate a situation effectively.

Offered marketing consulting focused on empathy and emotional intelligence while delegating tasks to a team of marketing specialists and designers. The customer's primary needs are IT services.

As a Sr. Mental Health Specialist I am responsible for supporting, implementing, and evaluating the therapeutic functioning of the assigned program according to the established policies. As a member of a multi-disciplinary team, the Sr. Mental Health Specialist follows the directions given by the registered nurse, while utilizing effective supervisory skills with the Mental Health Specialist. In addition, the Sr. Mental Health Specialist functions as a role model for professional staff-to-staff and staff-to-patient interactions. The Senior Mental Health Specialist also must possess excellent customer service skills and routinely act as a customer service liaison when dealing with the needs of patients and their families.Provided care for patients with behavior disorders and severe Substance abuse issues and mental disabilities. Provided customer service and relayed pertinent information to physicians, nurses, patients, and patient family members.I strive to be professional in my mannerisms and with the way I communicate with customers, family members, and patients. I handle high-risk situations in a calm and professional manner. I care for not only the patient but also the family members. I am readily available to assist where ever I am needed. I display professionalism when on the unit or when dealing with customers and the general public and can de-escalate a situation effectively.

Guided clients in the development of skills and strategies for dealing with their problems.Referred patients, clients, or family members to community resources or to specialists as necessaryServed as a team leader for the unit, my duties included monitoring of patients and staff under my supervision, providing customer service to patients and their families as well as participating as a member of the multi-disciplinary team