Edwin Pearson is a Sr. IT Support Analyst. Colleagues describe him as "What can I say about Edwin other than he's a pure joy to work with. We were at Gavilon (now Viterra) for 10 years together and worked in the same department for about a year. Prior to that, Edwin was my go-to person at the Service Desk. He always took my IT troubles seriously and provided exceptional customer service while getting to the root cause of the issue and fixing it. When a position came open in my department, I wholeheartedly recommended Edwin for it and was excited to be working with him directly. Edwin really stepped up to learn the software and become an expert. He was collaborative and brought new insights given his background which varied greatly from mine. Edwin worked well with our internal customers to determine their needs and develop plans to automate business processes while taking future needs into account. I'd recommend Edwin for any position where leadership, collaboration, and thinking outside the box are key skills you're looking for.", "Edwin will tackle any issue or any project you give him. He leads by identifing issues and presenting solutions. Edwin delivers results as well as great customer service. He is uniquely gifted with the ability to grasp ideas holistically whilst taking notes of critical details.
I had the privilege to work with Edwin at two organizations. I hired him fulltime at Creighton University after he served as a student worker. I recruited him to Gavilon years later because Edwin is someone you want on your team! I absolutely recommend Edwin!", and "Edwin will tackle any issue or project you give him. Even better, he finds the issues and recommends solutions. Edwin delivers results with excellent customer service. He is uniquely gifted to grasp ideas holistically whilst taking note of critical details.
I had the privilege of working with Edwin at two organizations. I hired him fulltime at Creighton after being a student worker. I recruited him again because he is someone you want on your team! i can whole heartedly recommend Edwin."
Listed skills include Technical Support, Process Improvement, Incident Management, Problem Management, and 1 others.
