Edwin Cruz Email & Phone Number

Washington D.C. Metro Area

•Applying knowledge of the various types of software capabilities and functions to resolve problems and complete standard/nonstandard assignments.•Updating database as necessary to add, remove, revise, or replace equipment information and establish or modify preventive maintenance requirements.•Establishing and maintaining subject matter files for supervisor’s use in preparing presentations for all meetings.•Manage and prioritize schedules to ensure time is focused on critical, strategic issues.•Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention.•Performed a variety of accounting activities, such as preparing check requests, expense reports, purchase orders and invoices each week.•Answered and screened telephone calls in a courteous manner while taking messages with a high degree accuracy.•Plan, coordinate and facilitate meetings – i.e. conference room, catering, audio visual.

Baltimore, Maryland Area

•Act as the point of contact among executives, employees, clients and other external partners.•Manage information flow in a timely and accurate manner.•Manage executives’ calendars and set up meetings.•Make travel and accommodation arrangements.•Rack daily expenses and prepare weekly, monthly or quarterly reports.•Oversee the performance of other clerical staff.•Act as an office manager by keeping up with office supply inventory.•Format information for internal and external communication, memos, emails, presentations, reports.•Take minutes during meetings.•Screen and direct phone calls and distribute correspondence.•Organize and maintain the office filing system.

Columbia, Maryland

•Work directly with project managers to assist with installation planning, logistics, material acquisition and design and fabrication of components. •Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions. •Preparation of technical and operation manuals, generation of permitting documents, development of commercial and residential contracts and generation reports. •Maintain filing system, scanning and organizing project information into Cloud environment. •Monitor systems registration and tracking, scheduling service issues. •Assist CEO/President in scheduling, implementing protocols and guidelines. •Increased overall efficiency by 50% by overhauling the company’s filing system.

Glen Burnie, Maryland

•Test, measure, adjust, and replace parts necessary to prevent major faults from occurring.•Provide systematic inspection, detection, and correction maintaining equipment in satisfactory operating condition.•Prepared tech reports to document problems with electronic systems.

Towson, Maryland

•Set up appointments with potential clients and performed one hour in home sales.•Learned how to build rapport and effectively communicate with customers.•Delivered a considerable market share increase through building relationships and providing value-added service; established over 100 new accounts.

Westminster, Maryland

•Created and sent Invoices/Statements and filed accounting and other paperwork.•Operated telephone and computer to schedule appointments and handle transactions.•Successfully prepared reports, letters, spreadsheets and memos.

Undergraduate Program, Cad/Cadd Drafting And/Or Design Technology/Technician

Activities and Societies: Activities and Societies: -Identify the hardware and software requirements to maintain and operate a CAD system..

Associate'S Degree, Computers And Electronics Engineering Technology

Activities and Societies: Activities and Societies: -Knowledge and function of circuits, systems and specialized techniques used.