Edwin Rerai Email & Phone Number

Dubai, United Arab Emirates

Dubai, Dubai, United Arab Emirates

.Consistently exceed sales targets by 25% through proactive upsetting of snacks, merchandise, and souvenirs from the start to the end of each shift..Provide personalised service to every guest, leading to a 15% increase in merchandise purchases from May to September 2024.. Accurately scan and verify an average of 800 tickets daily, maintaining a 99.5% error-free rate, ensuring attention to show dates and timings, and resolving any discrepancies on-site.. Personally receive, welcome, and assist an average of 400 guests daily, ensuring each guest is seated in their allocated seat and has a memorable experience throughout the performance.. As the first act of the day, professionally set up stanchions and Velvet ropes to prepare the facility for an average of 600 guests per show, managing two shows daily.. Efficiently resolve seating disputes as they arise, ensuring a smooth and positive experience for all guests. . Enforce audience compliance with policies regarding the use of phones and recording equipments during the performance, ensuring a distraction-free experience for all guests.

Nairobi County, Kenya

1. Proactively interact with customers to recommend shoes that best suit their taste, interest, and needs, achieving more than 96% in customer satisfaction rate.2. Preserve up-to-date knowledge and information about the latest products or upcoming releases to effectively assist customers with various product-related concerns by providing accurate details.3. Work collaboratively with a team of 8 other sales associates to devise strategic sales solutions to achieve and exceed the department’s monthly, quarterly, and yearly sales goals.4. Performed cross-sells and up-sells based on client’s interest and taste to maximize store revenue.5. Manned and walked the sales floor, proactively and re-actively assisting customers with questions, concerns, and item purchase.6. Maintained organized, presentable merchandise to drive continuous sales.7. Performed sales duties in the store, including POS, opening, closing, cleaning and stocking.

Nairobi County, Kenya

1. Assist an average of 40+ customers per day in finding or selecting items, and providing recommendations which have generated a 14% increase in additional revenue.2. Stock, replenish, and organize inventory with accuracy and efficiency.3. Assisted team members when necessary in organizing inventory room, labeling products, unloading merchandise and cleaning up.4. Handling any issue with empathy and professionalism within the store which led to a 14% increase in additional revenue.5. Hit and exceeded sales KPIs by 30% for the month of October , November, and December 2021.6. Spearheaded the prospecting of new customers through referrals from existing clients and sales phone calls.7. Worked efficiently to overcome objection while developing sales plans to close sales and exceed established quota.8. Assisted customers in selecting the suitable item by asking open-ended questions to determine each customers need.

Bachelor'S Degree, Economics & Finance

Highschool Diploma