Edwin Gonzalo R. Email & Phone Number

Victoria, BC, CA

Victoria, British Columbia, Canada

Ministry of Children and Family Development | Financial Services Branch |

Victoria, British Columbia, Canada

• Responsible for maintaining adherence to accounting standards and ensuring up-to-date reporting.
• Manage accounts payable processes, including invoice processing, expense reports, and payment requests, utilizing CDK global system for accurate recording and tracking.
• Conduct thorough invoice review to ensure compliance with company policies.
• Communicate effectively with vendors to resolve discrepancies and maintain positive relationships.
• Prepare and process weekly, monthly, and quarterly payment runs, prioritizing invoices based on payment terms.
• Reconcile accounts payable transactions and statements to ensure financial accuracy.Administer and reconcile group intercompany Accounts Payables and Receivables.

Victoria, British Columbia, Canada

• Scheduled customer vehicles for maintenance, repairs, and recalls via incoming phone calls and online bookings.
• Handled client inquiries through various channels to ensure exceptional customer experience.
• Conducted outbound calls and emails to remind customers of scheduled maintenance and recalls.
• Reviewed customers' service history and maintenance needs to set appropriate appointments.

Victoria, British Columbia, Canada

• Greeted and served guests in the dining room, following established service procedures.
• Demonstrated thorough understanding of menu items and accommodated guest preferences.
• Communicated effectively with kitchen staff to ensure accurate orders.
• Addressed guest complaints promptly and relayed relevant information to supervisors.

Bogota, D.C., Capital District, Colombia

• Perform promptly, efficiently and impartially the functions of their position such as, but not limited to: making, receiving and / or serving clients, providing the information required by clients, managing the.
• Attend with kindness and without exception, each and every one of the clients, made or received, regardless of the reason that drives the interlocutor and / or their state of mind, providing at all times a respectful.
• Diligently investigate the information required to answer customer questions; conduct a decision analysis and, only to the extent required and appropriate, redirect or transfer the client to the Department
• Support or other external resources to increase your satisfaction.
• Observe due consideration, patience, professionalism, and courtesy in their relations with the public or with clients who request their services.
• Practice appropriate conflict resolution skills when handling sensitive or difficult situations with external clients.

Bogotá D.C., Colombia

• Lead, coordinate and supervise the implementation of the operation and service procedures on board, executing the operation and service procedures on board corresponding to their position within the aircraft; in order.
• Supervise the implementation of the operation and service procedures on board, verifying the latest circulars and bulletins of operational procedures and service on board; in order to ensure the loyalty of travelers by.
• Detect in the operation the findings, non-conformities and opportunities for improvement of the processes related to flight attendants and propose the necessary action plans, proposing improvement plans and informing.

• Manage the director’s agenda and be attentive to the management’s commitments.
• Prepare and attend the visits of the experts to the project headquarters.
• Prepare weekly directors’ meetings.
• Prepare the necessary presentations, video conferences and documents for internal meetings and with the Ministry of Culture.
• Keep the project database and documents updated.
• Accompany technically and or replace the director on occasions that are warranted.

Postgraduate Diploma, Business Administration And Management, General

Bussines Management, Administración Y Gestión De Empresas, General, Course

Activities and Societies: • Global enviroment analysis • Creativity and entrepreneurship • Development of management competences •.

International Business Management, Business Management, Bachelor Degree

Activities and Societies: • Global enviroment analysis • Creativity and entrepreneurship • Development of management competences •.

Airline Flight Attendant, Course

Logistics And Supply Chain, Logistics, Course