Edwin Schukking Email and Phone Number
Edwin Schukking work email
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Edwin Schukking personal email
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Edwin Schukking is a Full Service Support Systems Consultant via Connexie at Connexie. He possess expertise in online research, market research, quantitative research, advertising research, marketing research and 20 more skills. He is proficient in Dutch and English. Colleagues describe him as "Edwin has helped put in place a customer care service for a multi-country project. His knowledge of the tools, know-how and pedagogy have been crucial in setting us on the right track and developing good practices. The training he gave and the constant advisory made sure our team and agents became fast and deeply anointed with the tools and were quickly ready to jump into action. His foresight and pro-activeness have allowed us to address problems before they even occurred. We are deeply… Show more" and "Edwin is an excellent and highly skilled manager. His proficiency of the software and office protocol is at an expert level. He is always willing to help any member of the team with any issue they are having and provide a reliable and useful solution. With Edwin's management I am confident that our office will continue to reach new heights of productivity in a manner that is dynamic and constructive."
Connexie
View- Website:
- connexie.net
- Employees:
- 30
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Full Service Support Systems ConsultantConnexie May 2020 - PresentAmsterdam, North Holland, NetherlandsVia the payroll company Connexie I provide businesses my expertise in setting up and managing online support for both businesses and consumers alike. -
Director, Global Member ServicesLightspeed Research Jan 2013 - Feb 2020Amsterdam Area, Netherlands* Efficiently leading global running of Member Services team (30-40 team members), including sourcing equipment, effective resource planning and implementing customer service strategies and operations on global level* Effectively carrying out needs assessments and performance reviews with senior staff in AMS, APAC and EMEA region* Setting and monitoring clear performance targets for speed, efficiency, and quality on global level* Ensuring all relevant communications, records and data are updated and recorded* Liaising with third parties on behalf of Member Services to gather information to swiftly resolve larger issues* Handling the most complex customer complaints or enquiries* Mentoring, motivating and retaining staff -
Director Panel Support EmeaLightspeed Research Feb 2011 - Jan 2013Director of Lightspeed EMEA Panel Support (15-20 employees): responsible for online panel support in Europe, Middle East and French Canada. -
Manager Panel Support EmeaLightspeed Research Apr 2007 - Feb 2011Manager of Support Team (15-20 employees): responsible for panel support in 11 European countries and French Canada. -
Panel Team OperatorTns Eap Jan 2006 - Mar 2007Coordinating TNS EAP Support Team (15-20 employees): responsible for panel support in 11 European countries and French Canada; responsible for feasibility checks on online projects in EMEA; Panel Communication; Recruitment Reporting
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Client Service ExecutiveTns Eap May 2005 - Dec 2005Amsterdam Area, NetherlandsResponsible for the pricing of incoming projects.
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Cati InterviewerTns Nipo 2003 - 2005 -
Nva ResearcherMeertens Instituut Sep 1999 - Dec 2002
Edwin Schukking Skills
Edwin Schukking Education Details
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Dutch, Linguistics
Frequently Asked Questions about Edwin Schukking
What company does Edwin Schukking work for?
Edwin Schukking works for Connexie
What is Edwin Schukking's role at the current company?
Edwin Schukking's current role is Full Service Support Systems Consultant via Connexie.
What is Edwin Schukking's email address?
Edwin Schukking's email address is ed****@****rch.com
What schools did Edwin Schukking attend?
Edwin Schukking attended Universiteit Van Amsterdam.
What skills is Edwin Schukking known for?
Edwin Schukking has skills like Online Research, Market Research, Quantitative Research, Advertising Research, Marketing Research, Consumer Behaviour, Customer Satisfaction, Customer Insight, Customer Service, Team Leadership, Survey Design, Customer Support.
Who are Edwin Schukking's colleagues?
Edwin Schukking's colleagues are Joris Kleinsman, Majorie Van Der Putten, Tijl De Veer, Audrey Schenkels, John Schoonaard, Desiree Que, Mila Jansen.
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