Operations Manager with a cluster overseeing 14 Z service stations in central Auckland. Overseeing operations in terms of wet & dry stock management. Gross & Net profit control through analysis of reports. The control of back office systems and the development and implementation of procedures.Cluster expert for new front and back office system. Conducting safety and store presentation audits on a monthly basis. Achievements:Project Manager -: Ran system conversion from G5 to TQ and controlling new front and back office computer software across the cluster. These are front and back office systems for point of sale, stock control and admin systems.Developed and implemented a dashboard to measure KPI’s of individual sites. This lead to a clear understanding of shortfalls in KPI’s. Defined and outlined all procedures for site leaders with regard to daily, weekly and monthly activities and tasks. Overseen the usage of bake sheets that lead to a 15 to 20% reduction in wastageThrough follow up and leading corrective actions, Sites continuously scored above 93% on food and safety Audits.Leading processes such as the implementation of the new ordering system: ‘Demand Forecast” to eliminate human errors and make use of technology to reduce unnecessary stock holding.Developed and implemented new categories and stock locations for all products over 14 sites to simplify stock management Successfully managed the control of RRP and MRP to ensure maximum margin.Developed, implemented and managed a stock take system which categorized all departments on a daily, weekly and monthly timetable.

As Manager of the service station, I was responsible for managing all facets of the business to ensure profit generating operations through effective tactical planning and control. This includes retail, personnel and procurement. I’ve ensured effective workflow through the development of admin- and control systems. : Ensure all health and safety procedures as well as documentation are in place in accordance to legislation. Promote and motivate the use of all safety equipment, ergonomic procedures and communication feedback systems to ensure a safe and healthy work environment for all employees and customers. Create continuous improvement through outcome reviews and adjustments

Effective management of 4 service stations on a turnaround basis (1994-2001) to ensure maximumprofit and customer retention through implementing my skills and abilities. Always looking to improve on systems and procedures.

Responsible for stock control, purchases and logistics to ensure efficient customer satisfaction through proper management of invoicing and deliveries in the Gauteng area.

Calling on customers in the mining sector to sell, install and service components relating to vibrating screens. Estimation of manufacturing with regard to the above in terms of material, labor and delivery.

Owner of I.T. Business

Full control of 4 service stations on a weekly turnaround basis. Financials, personnel and stock control.