Edwin A Smith, Jr Email and Phone Number

• Increased project transparency and time management by utilizing Ghannt charts to outline business processes.• Lead the initiative to create a QuickBase application (HRM App) that tracks employee movement in Technical Operations (i.e. – Termination, internal transfers, retirements, etc.)- Analyzed data to determine trends• Implemented an bi-monthly audit process to reduce Overpayments/Underpayments• Leader of several cross functional projectso Worked with MX QC and MX Planning in transitioning QB data into Tableau Crew sheetso Analyzed SAP Employee data and compared it against QB data using data mapping to create bi-month reportso Tracked abnormal Overtime trends to help MX Leaders and MX Labor with monthly staffing decisionso Partnered with MX QC, MX Leaders, and MX Labor to create Digital Day Trade forms for Frontline Employees • Forecasted call volume using moving average to staff overtime coverage.• Planned future authorized headcount using headcount forecast model within Tableau and Alteyrx• Provided analytical support to Tech Ops Senior Leaders, MX Labor Relations, FP&A, and People

• Managed budgeted employee headcount for each station through SAP and Quickbase to ensure headcounts are accurate. (Mechanics, Appearance Techs, and Material Specialist)• Increase process flow of termination, pre and post bids, and seniority list by implementing notes within the software to improve trace-ability.

• Created new safe loading practices to reduce DBE’s (Damaged before entering the facility) to 1 per 100 shipments.• Strengthened entire flow of operation by creating a process that reduced the travel distance between load-out doors.• Led team in quarterly claims ratio at zero claims.

• Implemented a new safety format and put-away process for new hires for an overall 40% reduction in errors.• Reconciled inventory discrepancies and expiration dates using MS Excel to better manage inventory.• Managed and trained over 30 teammates and obtained a 75% retention rate for 3 years.