Edwin Suarez Email & Phone Number

Orlando, FL, US

• As Director of Professional Services, and also as part of the Sr. Project Manager role, led and provided direction for the creation, implementation, and monitoring of cross functional teams (Project Managers, Project.
• Reviewed and analyzed SOW to determine pricing and respond RFQs.
• Determined budget and requirements for all awarded projects.
• Responsible for overall project execution, including staffing, scheduling, implementation, performance, quality control, timely submission of deliverables and project closure.
• Acted as Customer interface during all phases of the project life cycle, creating and presenting dashboards with project progress and forecasts.
• Reviewed and approved Earned Revenue Determination Data and presented financial summary to ownership for assigned projects.

Norfolk, Virginia Area

• Managed Switch and Field Operations of the wireless network for the Virginia Market, acting as the technical lead / 24x7 support for all new deployments, major network upgrades, and outages. Proposed, scheduled and.
• Overcame a 20% workforce reduction by implementing dual function technicians that performed both Switch and Field Operations.
• Effectively prioritized and managed overtime for the team that resulted in OPEX better than budgeted for two consecutive years.
• Maintained a Network Availability of 99.9% or better by improving the processes for tracking, troubleshooting, and escalating any outages associated with the network.
• Successfully worked and interfaced with other departments to launch a new technology one month earlier than targeted.
• Ensured that all team members comply with company policies and procedures, which resulted in “0” workplace incidents.

Richmond, Virginia Area

• Performed Network coverage and capacity planning for the Virginia Market. Participated in development, testing, and validation of RF feature plan proposals. Monitored and reviewed Voice and Data KPIs, diagnosed BTS.
• Reduced the use of new radio resources by 25% by successfully identifying sectors were radios could be reallocated to higher demand areas.
• Commended for successfully maintaining a quality and constant support to sales team and customers.

Provided RAN and switch support to T-Mobile in the VA market; prepared and executed large re-homes of cells/RBS using WinFIOL/OSS; detection, analysis and correction of Ericsson BSC faults, and documentation of such faults using Remedy and Homer ticketing systems; Integration of new cells into the Ericsson BSC and Alcatel MGW; definition of E911 routing.

Nicaragua

Subcontracted by Ericsson Nicaragua for the startup, configuration and integration of a new Ericsson BSC, and installation and integration of new hardware into existing Ericsson BSCs and MSCs. Execution of large BTS Re-homes

Belém Area, Brazil

Subcontracted by Ericsson Brazil to provide BSS support to a company making the transition to Ericsson from TDMA to GSM by coaching their staff in the use of O&M tools, i.e. OMT (Operation and Maintenance Terminal), WinFIOL, OSS.

Operation and Maintenance of Ericsson RBS; detection, analysis and correction of RBS faults using OMT; replacement of RBS components, such as TRU (Transceiver Unit), CDU (Combining and Distribution Unit), etc.; Operation and maintenance of MW links (PDH and SDH); Operation and Maintenance of Ericsson BSC; detection, analysis and correction of BSC faults.

Operation and maintenance of Air Navigation aids and Telecommunications Systems, such as VOR (VHF Omnidirectional Range), DME (Distance Measuring Equipment), ILS (Instrument Landing System). Analysis of antenna systems and signal propagation, phase modulation. Use of computer applications to exploit such systems.