Providing remote IT services and support.

Assisted veterinarians in day to day diagnostics and care for small companion animals in a faced paced environment.

No matter the type of collections it was whether it be property, education, medical or alarm collections, I focalized my philosophy around the simple principle of taking a completely different approach to third-party debt collection. I take pride in the fact that I did not operate in the same way as other collection professionals; I operated in a manner that encouraged praise and compliments from consumers and clients alike. I have refused to be bound by tradition; I focused on creating… Show more No matter the type of collections it was whether it be property, education, medical or alarm collections, I focalized my philosophy around the simple principle of taking a completely different approach to third-party debt collection. I take pride in the fact that I did not operate in the same way as other collection professionals; I operated in a manner that encouraged praise and compliments from consumers and clients alike. I have refused to be bound by tradition; I focused on creating a daily tradition that is unique.I used my expertise in customer relations to create unique and innovative debt collection strategies based on each individual client’s specific industry needs and accounts receivable objectives.At Lazarus Financial Group, the role I took on required responsibilities that were broad and continued to expand. While I maintained a medium size collection profile, I created a compliance savvy system for managing the collection process from start to finish for my team. I trained and managed my collection team with all areas of compliance being the top priority. My primary function was to keep our clients happy, maintain the collection process and keep it fair and just for the debtor, understanding that every situation was different for every person. I would always take this approach with each account, which made myself and team very successful. Show less

As a general manager for Absolute Protection, I managed day to day operations, business functions P&L, Budgeting, revenue and expense controls. I provided services for large enterprise level customers, residential and small business. Managed service and installation for multiple contracts with nation wide monitoring companies. I was over service technicians and sub contractors, building and maintaining the relationships with them to improve the service and installation process… Show more As a general manager for Absolute Protection, I managed day to day operations, business functions P&L, Budgeting, revenue and expense controls. I provided services for large enterprise level customers, residential and small business. Managed service and installation for multiple contracts with nation wide monitoring companies. I was over service technicians and sub contractors, building and maintaining the relationships with them to improve the service and installation process. I implemented a inventory control system that reduced spending on unnecessary equipment, which helped to increase the companies bottom line. I kept a hands-on operation technique with my team, I was able to keep them motivated to help accelerate the business and increased productivity. I also introduce policies and procedures that are still in place at the company that increased the delivery of service and installations, with the highest level of customer service in mind. Show less

As an Installation Technician for Pinnacle Protection, I maintained the highest standard of customer service and respect. I strived to maintain the highest quality of installations for the consumers to ensure that their homes, businesses and well being were always a top priority. I am skilled in the maintenance of a variety of home and business security systems ranging from hardwired, wireless and hybrid including ( GE, Honeywell, 2 GIG, Bosch). I am also vers in the installation and… Show more As an Installation Technician for Pinnacle Protection, I maintained the highest standard of customer service and respect. I strived to maintain the highest quality of installations for the consumers to ensure that their homes, businesses and well being were always a top priority. I am skilled in the maintenance of a variety of home and business security systems ranging from hardwired, wireless and hybrid including ( GE, Honeywell, 2 GIG, Bosch). I am also vers in the installation and maintenance of CCTV systems and IT networking support. Show less

As a general manager for Pinnacle Protection, I specialized in maintaining relationships with our customers as well as colleges at Monitronics. I also specialize retention and customer service. Since I began my roll as account manager, I was able to reduce the company's attrition rate down to an all time low of , while working with customers to maintain their account and keep it active through alternative collection measure with out the bullying done by most other methods to collect… Show more As a general manager for Pinnacle Protection, I specialized in maintaining relationships with our customers as well as colleges at Monitronics. I also specialize retention and customer service. Since I began my roll as account manager, I was able to reduce the company's attrition rate down to an all time low of , while working with customers to maintain their account and keep it active through alternative collection measure with out the bullying done by most other methods to collect. Understanding customers have hard times and issues has made this possible. Listening to the issue instead of assuming the issue is what makes my efforts more effective. I oversaw day today operations of the company in conjunction with several others. I assisted in handling technician scheduling, company billing, accounts receivable and account payable. I also supported our sales staff of 12 salesmen in their day to day needs to perform to their fullest ability while out speaking with home owners. Show less