Edy K. Email & Phone Number

Over 15 years of in Presales, Solutions Consultancy, and System Engineering roles across Network, Datacenter, Storage, Cloud, Collaboration, Customer Experience & Enterprise Voice Security, Biometrics, all things speech & analytic, and Application base solution. Having been leading many successful pre-sales activities and implementation in building the solution for Customer.A person who always evolving to meet expectation and keep improving to become better person.Summary of works:• Self-aware, Passionate, Curious and Articulate professional.Responsible, discipline, cooperative, hard and smart worker, target and detail oriented.• Experience in Solution/Consultancy, Implementation, and Managed Service (Operation) Area.• Having Business view minded to help drive any opportunities, manage project cost and maintain customer confidence level• Have complete view and experience in Enterprise Network Infrastructure (Banking, Manufacturing, & etc)• Energetic Team Leader/ Advisor for Voice and Contact Center implementation project with outstanding result and become customer preferences• Person with good time management, proactive and motivating personality.• Consistent Learner and High Contributor with critical thinker to solver the problem• Thrive in unchartered and challenging environments with a penchant for quick & structured learning.Hands On (Network and Voice) Experience : • Routing & Switching : 7600,6500,ASR-1000, etc (any technology like routing:bgp,ospf,traffic engineering, switching:private vlan,etc).• Strongly Experience in Voice and Contact Center Business : Voice Gateway (Cisco, Avaya, and Non Cisco), Call Control System, SIP Proxy, Unified Communication, SIP Trunk, SBC (Acme, Sonys,etc), Cisco Contact Center Enterprise, Cisco Contact Center Express, Avaya Contact Center, Web Conferencing, IP PBX system.• Wireless : LWAP, WLC, and etc.• Data Center : Nexus 7K, 5K, 2K, UCS Server, IBM Server, HP Server, VMWARE, etc.• Design : Enterprise Solution, Voice Solution, UC and CC Solution (Omnichannel), Enterprise Voice Biometrics, Voice Security, Contact Center Anti-Fraud & Threat Detection, Identification & Verification solutions, Nice & Verint Quality Management & Speech Analytics, conversational commerce , AI & ML based Voice Bots, Digital Transformation of CX.

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  Universitas Binus

  Bachelor'S Of Computer Science