Ed Ziehm Email & Phone Number

Objectives focused on eliminating technical debt, architecting and engineering a forwardlooking enterprise infrastructure, developing engineering processes, establishing governance,instituting project/process discipline, supporting daily operations and business projects. Key to success:Coalescing a service relationship with the business based around “how we can and not why wecan’t”.

Design, development and patenting of a consumer technology product line. Product launch has been delayed due to Covid but come and check us out in the near future as we have new products and patents coming.

Responsible for supporting, managing and modernizing the enterprise portfolio of applicationsservices, and projects including: Salesforce, Workday, ServiceNow, Application Strategy, AWSOracle and end user applications service delivery and support.

Responsible for the global information systems infrastructure across more than 40 countries and 106 locations. Primary objective is to coalesce a global technology team that includes a combination of globally dispersed employees and off-shore resources to standardize operations/architectures and increase efficiencies. Areas of global responsibility include: MPLS/SDWAN, Server/storage, Cloud Ops (AWS, Azure), Vendor Contracting, Product Licensing, Service Desk, NOC, Off-shore services, End User Support, VOIP, Video Communications, 24X7 support, financial performance, architectural governance.

Centennial, Co, Us

Drive new platforms and apps development delivering improved business efficiency. Research and deploy next generation technologies including augmented reality, interactive speech, Big Data, and NoSQL solutions for operations, education, training and knowledge transfer. Direct IT 24x7 data center(s) operations managing 1,800+ server instances and supporting operations serving more than 4,500 users.

Teaneck, Nj, Us

Deliver technical, resource and architectural strategies for internal, off-shore, outsource, cloud operations and Apps development. Direction over the SaaS/cloud hosting infrastructure supporting commercial operations across 4 data centers, 4,000+ server instances serving over 35% of American Families. Direction over the internal IT department supporting over 3,500 users and international operations.Technology Stack: Linux, Windows, Cisco, HP, VmWare, Citrix, IOS, Oracle, SQL, Symantec, SaaS, PaaS

Consulting services for “C” level executives for organizational, operational, technical and architectural 1-3-5 year strategies/plans for global business, technology and operations. Clients included Newmont Mining and Orica North America.

Create the process to manage and then direct a $100 million project portfolio. Architect, develop and deploy the primary E-commerce, SaaS and CRM applications for providers including SBC, Sprint, AT&T and Radio Shack accounting for more than 2.5 million new customer sales. If you purchased Dish TV from one of these providers you used these systems.

Master Of Business Administration (Mba)

B.S., Applied Mathematics | Computer Science