• Manage a team of Credit controllers.• Establish and maintain strong relationships with Internal and External stakeholders.• Prepare and submit required reports.• Manage portfolio of customers within the credit control department• Ensure that the outstanding balances on the debtor's book is kept to the minimum and collections are maintained.• Weekly book reviews and updating debtor’s dashboard.• Review, update and communicate credit policy to the team to ensure… Show more • Manage a team of Credit controllers.• Establish and maintain strong relationships with Internal and External stakeholders.• Prepare and submit required reports.• Manage portfolio of customers within the credit control department• Ensure that the outstanding balances on the debtor's book is kept to the minimum and collections are maintained.• Weekly book reviews and updating debtor’s dashboard.• Review, update and communicate credit policy to the team to ensure awareness of full credit management process.• Maintain an element of good customer service.• Develop and maintain relationships with all stake holders in the business.• Ensure staff are adequately equipped and skilled to perform their tasks.• Monitor and review process controls and takes the appropriate action when controls have not been followed according to the defined procedures in the finance end-to-end process (i.e., incomplete documentation, justifications, sufficient detail attached to each journal… example).• Addresses issues with appropriate teams to develop a plan of action. Identifies opportunities to improve processes and practices. Works with business and functional teams to develop consistent management reporting and processes.• Mentors, coaches, and develops staff through orientation, training, establishment of objectives, communication of rules, and constructive feedback, while building morale and motivation.• Ensures department is kept informed, team member performance, critical issues, and achievement of major milestones. Transfers knowledge and collaborates across functional lines and/or across departments. Show less

• Loading customers invoice to their portal• Allocation of payments to the correct account and invoices• Align customer payment terms on system as per their contract.• Reconcile customers’ accounts.• Weekly meeting with UK billing analysts’ team to try and resolve issues.• Credit note and debit note creation where is due to customer.• Loading of customer email address on I-invoicing to ensure they receive statement and invoice timeously.• Assist in any… Show more • Loading customers invoice to their portal• Allocation of payments to the correct account and invoices• Align customer payment terms on system as per their contract.• Reconcile customers’ accounts.• Weekly meeting with UK billing analysts’ team to try and resolve issues.• Credit note and debit note creation where is due to customer.• Loading of customer email address on I-invoicing to ensure they receive statement and invoice timeously.• Assist in any projects/activities as required meeting business objectives.• Resolving queries both internally and externally around outstanding invoices• Reporting to management on outstanding issues and informs them early of potential debtor’s problems.• Resolving all problems for clients, copy invoices, proof of delivery, credit notes, and liaise internally to progress any problems that are being handled in any other department.• Timely and effective collection of all debts and customer payments.• To meet client’s expectations and always provide excellent customer services.• Logging of tickets (disputes queries, changing of contact details/company’sdetails, billing issues &cancellation/termination of contracts).• Dealing with liquidators and ask for bad debts to be written off.• Accounts reconciliation• Send statement and invoices to all attorneys every new month.• Assist with documents that attorneys need from us.eg affidavit.• Ensure that I have review attorney invoices if they are aligned to correct.•Log tickets to AP department to ensure attorney invoices are paid in time.• Prepare monthly handover file and changing of collector’s code on oracle from the system to correct code of allocated collector. Show less

• Managing stock and 8 staff members• Daily sales reporting to head office• Responsible for cash received from a customer in exchange of goods.• Managing and control daily financial aspects of running the store• Ensure store profitability and adhere to merchandising standards.• Ensure proper stock management and controls to minimize stock loss.• Ensure product and parts availability.• Data capturing• Day end procedures (balancing, till checks and cash… Show more • Managing stock and 8 staff members• Daily sales reporting to head office• Responsible for cash received from a customer in exchange of goods.• Managing and control daily financial aspects of running the store• Ensure store profitability and adhere to merchandising standards.• Ensure proper stock management and controls to minimize stock loss.• Ensure product and parts availability.• Data capturing• Day end procedures (balancing, till checks and cash up)• Processing Weekly and monthly returns to head office Show less

• Manage and maintain petty cash and its weekly and monthly recons.• Ensure timeous collection of the company’s debtors’ book on bad anddoubtful.• Allocations of daily payments to correct accounts and issue debtor’s receipt.• Credit application and reference checks for new debtor.• Daily management of overdue account with escalation procedures to mitigate risks.• Daily, weekly, and monthly report on collection and debt reduction to management.• Handling and… Show more • Manage and maintain petty cash and its weekly and monthly recons.• Ensure timeous collection of the company’s debtors’ book on bad anddoubtful.• Allocations of daily payments to correct accounts and issue debtor’s receipt.• Credit application and reference checks for new debtor.• Daily management of overdue account with escalation procedures to mitigate risks.• Daily, weekly, and monthly report on collection and debt reduction to management.• Handling and processing insurance claims.• Cash collection monthly recons.• Payment methods (cash, credit cards and cheque).• Goods receiving.• Provide excellent customer service.• Weekly & monthly performance reports to head office. Show less

• Manage and maintain petty cash and its weekly and monthly recons.• Ensure timeous collection of the company’s debtors’ book on bad anddoubtful.• Allocations of daily payments to correct accounts and issue debtor’s receipt.• Credit application and reference checks for new debtor.• Daily management of overdue account with escalation procedures to mitigate risks.• Daily, weekly, and monthly report on collection and debt reduction to management.• Handling and… Show more • Manage and maintain petty cash and its weekly and monthly recons.• Ensure timeous collection of the company’s debtors’ book on bad anddoubtful.• Allocations of daily payments to correct accounts and issue debtor’s receipt.• Credit application and reference checks for new debtor.• Daily management of overdue account with escalation procedures to mitigate risks.• Daily, weekly, and monthly report on collection and debt reduction to management.• Handling and processing insurance claims.• Cash collection monthly recons.• Payment methods (cash, credit cards and cheque).• Goods receiving.• Provide excellent customer service.• Weekly & monthly performance reports to head office. Show less