Ee Winnie Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Commercial Banking Experience

Kuala Lumpur, Malaysia

As a Retail Banking Branch Manager, I'm responsible for the administration and efficient daily operation of a full service branch office, including smooth & compliance operations running, loan lending advice, develops Wealth/deposit products sales volume,drive excellent customer services, look into staffs & branch's security and safety in accordance with.

Selangor, Malaysia

Manage portfolio customers and growth wealth AUM, mainly in investment products, eg: Unit Trust, Structure Investment, Dual Currency Investment, Foreign Currency Exchange/ Forex, Bank assurance, etc. As at 5th mths of service and my position been confirmed by HR, after have met average mthly target of 70% exceeded overall.Setting up meetings with new.

Citibank (China) Shanghai, Peace Hotel Branch

• To handle all paperwork & compliance issue (New accounts opening and wealth products purchase) for 18 to 20 Sales Personnel (Personal Banker & Relationship Manager)at branch level.
• Reviewing cold old reports on anti-money laundering activities and compliance on unit trust transactions to monitor and report risk and non-compliance matters
• Perform regular self-assessment on compliance and ensure proper documentation of all transactions to be ready for audit at all times
• Develop strong customer relationships and build customer loyalty through consistent delivery of error-free and timely service to meet customer needs
• Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution
• Exercise due diligence in customer care to ensure good customer contact experience with Citibank

Ambank (M) Bhd, Kuala Lumpur, Medan Pasar Branch

Manage day to day branch service and operation matters.Ensure all operation procedures are in compliance with internal and external policies, guidelines and regulations. Cross selling of branch products.Supervise branch personnel to ensure quality service level customers.Monitor staffs performance and provide coaching & guidelines as necessary.I have build.

Ambank Pudu Jln Pasar Branch, KL

Provide banking services and financial advise to customers; Promote & sell all banking products such as Structure Investment/UT/foreign currency, opening all types of a/c, process personal & business loans, house or shop loans, credit cards or balance transfer; Provide Islamic banking services, etc.