Eric Carlson Email & Phone Number

Bloomfield, Ct, Us

United States

Responsible for the execution and vision of premium audit strategy at Secura

Sarasota, Florida, United States

Provided senior level leadership for Underwriting, Premium Audit and Risk Management-Reduced redundancy in workflows-Increased hit ratio for Underwriting-Decreased time service for quotes and audits-Improved accuracy of vendor audits-Authored operational manuals for Premium Audit and Risk Management

Bloomfield Ct

Duck Island Associates was a premium audit & loss control consulting firm specializing in carrier, program administrator and MGA / MGU premium audit and loss control operations. Consulting is offered on a wide range of topics including; workflow optimization, general operational audits and best practices. We also offer; quality review, test audit program remediation, vendor selection assistance, staff training, resource creation, and operational integrations with underwriting, loss control… Show more Duck Island Associates was a premium audit & loss control consulting firm specializing in carrier, program administrator and MGA / MGU premium audit and loss control operations. Consulting is offered on a wide range of topics including; workflow optimization, general operational audits and best practices. We also offer; quality review, test audit program remediation, vendor selection assistance, staff training, resource creation, and operational integrations with underwriting, loss control, compliance, accounting, marketing and claims. Show less

Southfield Mi, Overland Park Ks, Westerville Oh

Executive leadership of the Service Center Operations located in Columbus Ohio and Overland Park Kansas. Through process improvements, the company saw a substantial increase to renewal retention, customer service and satisfaction. Elimination of redundancies and consolidation efforts resulted in meaningful cost reductions. Departments included in the Service Operations Group included, Claims Intake, Customer Service, Rating, Policy Issuance, Underwriting support, Premium Audit, Loss Control… Show more Executive leadership of the Service Center Operations located in Columbus Ohio and Overland Park Kansas. Through process improvements, the company saw a substantial increase to renewal retention, customer service and satisfaction. Elimination of redundancies and consolidation efforts resulted in meaningful cost reductions. Departments included in the Service Operations Group included, Claims Intake, Customer Service, Rating, Policy Issuance, Underwriting support, Premium Audit, Loss Control, Policy Management and the Central Mail Room. Show less

Southfield Mi

Executive leadership of premium audit operation for all Carriers and MGA operations. . Experience and responsibilities include National Premium Audit program management, field auditing and expert witness testimony. Areas of Expertise:CommunicationPremium Audit Management – Multi-line (WC, GL and Auto) National OperationsHuman Capital Management (including Training – Coaching - Mentoring - Team Building)Strategic and Operational Planning and MetricsVendor… Show more Executive leadership of premium audit operation for all Carriers and MGA operations. . Experience and responsibilities include National Premium Audit program management, field auditing and expert witness testimony. Areas of Expertise:CommunicationPremium Audit Management – Multi-line (WC, GL and Auto) National OperationsHuman Capital Management (including Training – Coaching - Mentoring - Team Building)Strategic and Operational Planning and MetricsVendor ManagementProject Management (including Automation)Statutory ComplianceBudgeting and Cost ManagementStart Up OperationsUnderwritingTest Audit Program Management - The department was distinguished as an exemplary operation by the State of California and was excused from the test audit program (2016-18) Show less

Southfield Mi

Executive Leadership of the decentralized Loss Control operation and Premium Audit. Co-Authored the Pandemic Flu, Disaster Recovery and Business Continuity Plans for the company.

Southfield Mi

Created the premium audit program from the ground up for this carrier group to ensure statutory Compliance, adherence to manual rules and remediate test audit issues in the states of CA, PA/DE, NJ & NY.

Windsor Connecticut

Designed, implemented and managed a national premium audit program for this stand alone division of Royal and SunAlliance. I created systems and wrote procedures to effectively manage a book of over $800,000,000 in premiums.

New Britain Connecticut

Hartford, Connecticut Area

Hartford, Connecticut Area

Hartford, Connecticut Area

Hillsboro, New Hampshire